background image

Fixing Problems

48

Fixing Problems

Caring for Your Telephone 

Always use a damp or antistatic cloth to clean the telephone. Never 
use a dry cloth.

If the handset is heavily soiled, clean it with a diluted surfactant-based 
neutral cleaner, such as, Pril dishwashing detergent. Afterwards re-
move all traces of the cleaner with a damp cloth (using water only).

Do not use alcohol-based or corrosive cleaners or abrasive powders.

Troubleshooting

Pressed key does not respond:

Check whether the key is stuck.

The time displayed is incorrect:

If a time server 

Æ

page 46 is configured, the time automatically corrects 

itself at regular intervals.
If a time server is not installed, the Web-Based Management tool 

Æ

page 34 can be used to correct the time.

To correct any other problem:

First contact your service personnel. If the service personnel are unable to 
correct the problem, contact Customer Service.

Содержание optiPoint 150 S

Страница 1: ...optiPoint 150 S User Manual ...

Страница 2: ...tc as it is not splash proof Before connecting or disconnecting the LAN cable disconnect the power plug from the wall outlet first Never allow the device to come into contact with staining or aggressive liquids such as coffee tea juice or soft drinks Choosing the Installation Location The telephone should be operated in a controlled environment with an ambient temperature between 5 C and 40 C 41 F...

Страница 3: ...ce with a certified environ mental management system ISO 14001 This process ensures that energy consumption and the use of primary raw materials are kept to a minimum thus reducing waste production All electrical and electronic products should be disposed of separately from the municipal waste stream via designated collection facilities appointed by the government or the local authorities The corr...

Страница 4: ... 8 Information and Icons 8 Safety 8 Availability of Features 9 Reference to Operating Steps 9 Control Elements 10 Making Calls Basic Functions 11 Accepting Calls 11 Answering a Call Using the Handset 11 Open Listening in the Room During a Call 11 Deactivating the Microphone 11 Dialing Making Calls 12 Dialing a Number 12 Redialing a Number 13 Ending a Call 13 Telephone Settings 14 Adjusting the Rin...

Страница 5: ...23 Displaying Dialed Numbers 24 Dialing a Phone Number from the Call Log 24 Transferring a Phone Number to the Phone Book 25 Deleting a Phone Number from the Call Log 25 Deleting Entries in All Call Logs 26 Accessing the Voice Mail 26 Configuration 27 Configuring Call Forwarding 27 Activating and Deactivating Forwarding 27 Configuring Forwarding Destinations 28 Activating and Deactivating Don t Di...

Страница 6: ...tup 37 Utilities 38 Parameter Description 40 Documentation 47 Fixing Problems 48 Caring for Your Telephone 48 Troubleshooting 48 Display Messages 49 System Start 49 Software Upgrade 49 Forwarding 49 Idle Mode 50 During a Call 50 On Busy 50 Character Input 51 Contacts in the Case of Problems 52 Index 53 Menu Functions 56 RFC Standards 57 ...

Страница 7: ...l features You can configure the telephone in two ways locally at the telephone see Æ page 27 via remote maintenance over LAN see Æ page 34 Administrative tasks are described in a separate manual The quick refer ence guide is meant to give you quick and reliable explanations regarding frequently used functions Intended Use The optiPoint 150 S telephone is a desktop unit designed for voice trans mi...

Страница 8: ...ry Information and Icons Safety Information regarding the prevention of injury or damage is highlighted as it contains important instructions on how to use the unit correctly The Siemens Service department can only help you with problems or defects on the unit itself Should you have any questions regarding the operation your spe cialist retailer or network administrator will gladly help you For an...

Страница 9: ...S can also operate at a DSL router in connection with offerings from other VoIP providers However the feature scope de scribed in this operating manual cannot be guaranteed in this case by the telephone s manufacturer Even though optiPoint 150 S is fully compatible with general SIP standards some of the functions described here may not be supported in view of the varying range of functions availab...

Страница 10: ...lines with 16 characters per line Loudspeaker for open listen ing and ringers Key for opening closing the menu Key for deactivating the mute function Key for opening closing the phone book Function keys Dialing keypad Key for activating deactivat ing the loudspeaker Volume control keys Redial key last phone number Consultation key Conference key function keys ...

Страница 11: ...dspeaker or Adjust the volume To raise or lower the volume keep pressing the keys until the desired volume is set For an alternative method of adjusting the loudspeak er s receiving volume see Æ page 43 Deactivating the loudspeaker Press this key The red LED goes out Deactivating the Microphone s You are conducting a call Press this key The red LED lights up The microphone is deactivated Activatin...

Страница 12: ...for dialing to start automatically If the phone number is stored in the phone book the corresponding name is displayed on the second line On hook dialing p Enter the phone number if necessary Press this key to delete the last digit n Lift the handset The number is dialed If the phone number is stored in the phone book the corresponding name is displayed on the second line P e t e r N o r t o n C a...

Страница 13: ...mber Off hook dialing n Lift the handset Press this key to dial the last number dialed The num ber is immediately dialed On hook dialing Press this key to display the last number dialed n Lift the handset The number is dialed Ending a Call t Replace the handset ...

Страница 14: ...iled explanation see Æ page 42 or Press one of the keys while the handset is off hook Press or until you have set the volume you re quire The setting is automatically saved Adjusting the Speaker Volume For a detailed explanation see Æ page 43 or Press one of the keys while the loudspeaker is active for example in open listening mode during a call Press or until you have set the volume you re quire...

Страница 15: ...g the waiting call t Replace the handset Your telephone rings n Answer the second call Lift the handset Placing the first call on hold and answering the sec ond call Press or to accept the waiting call The first call is placed on hold if necessary Press this key to switch or toggle between the two call ers The Call Waiting feature must be activated see Æ page 41 A n s w e r C a l l 3 2 3 4 9 3 4 0...

Страница 16: ...aling a previously dialed number Prerequisite Only possible when there are no missed calls or Press this key to display a list of the last numbers di aled Press or to select the number you want to re dial n Lift the handset The number is dialed 2 m i s s e d C a l l s 1 3 5 5 2 8 1 0 0 5 0 8 0 4 p m 0 2 1 4 Ú 0 2 K a r l M a y e r You can select extra options if you access the call logs Æ page 23 ...

Страница 17: ...r s name For more information on character in put see Æ page 51 Press to confirm your selection The number is di aled On Hook Dialing Press this key Press to select the number you want to call The name is displayed on the first line and the phone num ber on the second or p Press the digit keys to enter the first letters of the sub scriber s name For more information on character in put see Æ page ...

Страница 18: ...e person you are speaking to wants to talk to anoth er colleague of yours you can transfer the call that col league Quick Transfer Unscreened Transfer Prerequisite You are conducting a call Press this key Enter the other subscriber s number t Replace the handset The call is transferred If the other subscriber is busy or does not answer your telephone is called back after a certain interval When yo...

Страница 19: ...ns 19 Step by Step Screened transfer Prerequisite You are conducting a call Press this key Enter the other subscriber s number s Announce the call t Replace the handset The call is transferred 3 2 3 4 9 3 4 0 _ D i a l N u m b e r ...

Страница 20: ... The first entry name and phone number is displayed Press to confirm your selection Press to confirm your selection Enter the name For more information on character in put see Æ page 51 Press to confirm your selection Enter the phone number Press to confirm your se lection The entry is saved in the phone book C r e a t e E n t r y N o E n t r i e s 2 2 9 3 0 9 4 4 5 A d a m G r e e n Ø 1 N e w E n...

Страница 21: ...nt to delete is displayed Press to confirm your selection Use to scroll to the function displayed and press to confirm it Edit the name For more information on character input see Æ page 51 Press to confirm your selection Edit the phone number Press to confirm your selec tion Your changes to the phone book entry are saved 2 2 9 3 0 9 4 4 5 A d a m G r e e n Ø 2 8 8 3 0 4 2 8 3 P e t e r J o h n s ...

Страница 22: ... to confirm it Press to confirm your selection The phone book en try is permanently deleted Deleting all Phone Book Entries Press this key The first entry name and phone number is displayed Press to confirm your selection Use to scroll to a function and press to confirm it Press to confirm your selection All phone book en tries are permanently deleted 2 2 9 3 0 9 4 4 5 A d a m G r e e n Ø 2 8 8 3 ...

Страница 23: ...date of the missed call is displayed on the second line Displaying Received Calls Press this key Press to confirm your selection Use to scroll to a function and press to confirm it If several entries are available press to select the re quired entry The caller s phone number is displayed in the first line the time and the date of the call is dis played in the second line You can also edit call log...

Страница 24: ...g a Phone Number from the Call Log You can select an entry in any call log to dial the corre sponding phone number This is illustrated in the follow ing using a missed call as an example Press this key Press to confirm your selection Press to confirm your selection If several entries are available press to select the re quired entry n Lift the handset The number is dialed 1 C a l l L o g Ø M a i n...

Страница 25: ...bed for ed iting a phone book entry Æ page 21 Deleting a Phone Number from the Call Log You can delete individual entries from call logs This is illustrated in the following using a missed call as an ex ample Press this key Press to confirm your selection Press to confirm your selection If several entries are available press to select the re quired entry Press to confirm your selection Use to scro...

Страница 26: ...is key Press to make a selection n Lift the handset The voice mail server is dialed You can listen to saved voice messages This function permanently deletes all entries in all call logs 1 C a l l L o g Ø M a i n M e n u 4 D e l e t e A l l Ú C a l l L o g O K D e l e t e A l l A voice mail server must be configured for this purpose If you have any questions or problems contact the relevant service...

Страница 27: ...ding types Activating and Deactivating Forwarding Press this key Use to scroll to a function and press to confirm it The current status of the forwarding type is indicated For a detailed explanation see Æ page 40 or Press to make a selection For a detailed explanation see Æ page 40 or Press to make a selection For a detailed explanation see Æ page 40 Press to activate unconditional forwarding if n...

Страница 28: ...destination number Press this key to delete digits p Enter digits via the keypad Confirm to save your changes Activating and Deactivating Don t Dis turb Press this key Use to scroll to the function displayed and press to confirm it The current status of this feature is indicated Press to deactivate this feature if necessary Press this key repeatedly to toggle the options once again 3 F o r w a r d...

Страница 29: ...confirm your selection Press to confirm your selection Press to make a selection A date is now displayed in the following format for example 05 10 28 or Press to make a selection A date is now displayed in the following format for example 28 10 05 if necessary or Press these keys to switch between the options Confirm to save your changes 5 S e t u p Ú M a i n M e n u 1 U s e r S e t t i n g s Ø S ...

Страница 30: ...ave your changes Setting a Language For a detailed explanation see Æ page 43 Press this key Use to scroll to the function displayed and press to confirm it Press to confirm your selection Press to make a selection The current language is displayed Press to confirm your selection Press to confirm your selection Press to make a selection The language is changed to German 5 S e t u p Ú M a i n M e n ...

Страница 31: ...election The country is set to US if necessary or Press these keys to switch to further options Confirm to save your changes Setting the Ringer For a detailed explanation see Æ page 45 Press this key Use to scroll to the function displayed and press to confirm it Press to confirm your selection Press to make a selection The current ringer is dis played Press to confirm your selection 5 S e t u p Ú...

Страница 32: ...firm your selection The cursor is positioned at the end of the voice mail destination number Press this key to delete digits p Enter digits via the keypad Confirm to save your changes Displaying the Current Status For a detailed explanation see Æ page 43 Press this key Use to scroll to the function displayed and press to confirm it The device s MAC address is displayed M o d i f y 5 R i n g e r M ...

Страница 33: ...ware versions are displayed The xxxx yyyy zz syntax corresponds to xxxx boot loader version yyyy application version zz hardware version Press to make a selection The current telephone number is displayed 0 1 0 0 0 1 0 2 9 1 6 7 2 I P A d d r e s s Ú 0 0 0 1 0 0 0 1 0 1 3 V e r s i o n Ú 0 5 0 9 9 9 9 1 0 0 1 4 P h o n e N u m b e r Ú ...

Страница 34: ... 36 logout Click this link to access the home page see Æ page 35 Click Clear to reset the changes in the current form to the former optiPoint 150 S values Click Save to incorporate the changes into the current form This transfers the changes to the optiPoint 150 S Click this button to perform an action such as Confirm Delete Edit Add Delete All or Browse Enter a value in the input field Select an ...

Страница 35: ...35 Preparatory Steps Opening the Home Page To invoke the interface open a Web browser and enter the following URL http telephone IP Here telephone IP is the IP address of the optiPoint 150 S you want to map The home page appears ...

Страница 36: ...ge 37 Utilities Æ page 38 Phone Book Æ page 38 Call Logs Æ page 38 Backup Settings Æ page 39 System Æ page 39 Information The user setup dialog must be configured in the system Contact the service personnel for your user name and password Details on configuring a user account and the default values for the administration account can be found in the optiPoint 150 S Adminis tration Manual at http ww...

Страница 37: ...Web Based Management Tool 37 User Setup Localization Call Features Audio Settings Click a field in one of the interface images to obtain more infor mation about the field ...

Страница 38: ...Web Based Management Tool 38 Utilities Phone Book Call Logs Click a field in one of the interface images to obtain more infor mation about the field ...

Страница 39: ...Web Based Management Tool 39 Backup Settings System ...

Страница 40: ...ways Activate this checkbox if you want to forward incoming calls immedi ately to another destination This is a useful function if you are going to be unavailable for a long period of time for example on vacation Enter the phone number to which your calls should be forwarded Æ page 27 Æ page 37 Call Forward on Busy Activate this checkbox if you want to forward incoming calls while you are on a cal...

Страница 41: ...sul tation call after announcement Off radio button Activate this option if you want to transfer a consul tation call without announcement Æ page 18 Æ page 37 Call Waiting On radio button Activate this option if you want to accept a second call The caller hears the on hook signal you hear the call waiting signal Off radio button Activate this option if you do not want to accept any other calls whi...

Страница 42: ...ctivate this option if you do not want incoming calls to be signaled The calling party then hears a busy signal the called par ty is not disturbed The calling party cannot initiate a callback in this case Off radio button Activate this option if you want to signal incoming calls by the ringer and display Æ page 28 Æ page 37 Get PhoneBook Settings You can save your phone book data backup Proceed as...

Страница 43: ...r version yyyy application version zz hardware version SIP Status Displays the status of the SIP server connection OK Success Error Server not responding Phone Number Displays the phone number of your optiPoint 150 S Æ page 32 Æ page 36 LCD Language Select the display language from the list You can select the following languages German English Æ page 30 Æ page 37 SpeakerVolume Select the receiving...

Страница 44: ...ansmission None No security level Header High security level Session Medium security level Critical Low security level This function is not supported by all communication platforms Contact the service personnel for information on the availability of this function Æ page 37 Restore to Previous Settings This function allows you to restore the original configuration setting da ta retrieval Prerequisi...

Страница 45: ...RIVACY Activate this checkbox to enable a security level see Æ page 44 Æ page 37 Start PhoneBook Restore This function allows you to load an existing phone book data retrieval Prerequisite A backup of your phone book data must be available see Æ page 42 Proceed as follows to retrieve the data 1 Click Browse 2 Select the backup file from the corresponding directory 3 Click Confirm Æ page 39 Time Fo...

Страница 46: ...ate Format and Time Format must be made by hand Æ page 37 Time Server Address Enter the IP address of the time server here NTP server Network Time Protocol server The time server must be activated see Æ page 46 Æ page 37 Time Zone Select the time zone of the country where the telephone is operated in this list You can select the following values GMT 12 00 to GMT 12 00 Æ page 37 User Name Enter the...

Страница 47: ...ining HTML and PDF versions is also available ask your service personnel In order to look at and print the operating manual in PDF format you need a computer on which the free Adobe Acrobat Reader software package is installed To display the HTML manual you need a computer with a Web browser for example Microsoft Internet Explorer ...

Страница 48: ...ater only Do not use alcohol based or corrosive cleaners or abrasive powders Troubleshooting Pressed key does not respond Check whether the key is stuck The time displayed is incorrect If a time server Æ page 46 is configured the time automatically corrects itself at regular intervals If a time server is not installed the Web Based Management tool Æ page 34 can be used to correct the time To corre...

Страница 49: ...conditional forwarding Unconditional forwarding is activated Displays the des tination number for unconditional forwarding Voice Mail Displays the number of new voice messages received in your voice mail First line Time and date Second line Number of new voice messages Missed Calls Displays the number of missed calls First line Time and date Second line Number of missed calls I n i t i a l i z i n...

Страница 50: ...phone number is stored in the phone book the name is displayed Second line Call duration mm ss If the call duration exceeds 59 59 the telephone resets the value to 00 00 On Busy First line Busy the line is busy Second line Phone number if the phone number is stored in the phone book the name is displayed 3 2 3 4 9 3 4 0 0 8 2 8 p m 0 2 0 7 0 5 0 0 1 5 2 2 2 8 7 5 8 8 2 2 2 8 7 5 8 8 B u s y ...

Страница 51: ...acter input mode for entering sub scriber names for instance to switch between differ ent editor modes see also table above The current editor mode is shown in the top right corner of the display The display can be set to Abc upper case abc lower case and 123 digit input Key 1x 2x 3x 4x 5x 6x 7x 8x 9x 10x e 1 1 Space 1 f a b c 2 ä g d e f 3 h g h i 4 i j k l 5 j m n o 6 ö k p q r s 7 l t u v 8 ü m...

Страница 52: ...Step by Step Fixing Problems 52 Contacts in the Case of Problems If you encounter a disruption that lasts longer than five minutes for example contact the relevant service per sonnel ...

Страница 53: ...0 voice mail destination number 32 Configuring a country 31 Contact 52 D Dialing from the phone book 17 manual 12 using redial 13 Dialing the last number dialed 16 Display call forwarding 49 configuring the date format 29 configuring the time format 30 during a call 50 during telephone startup 49 idle mode 50 while called party is busy 50 Displaying messages 26 Displaying the status 32 Don t distu...

Страница 54: ...g calling back missed calls 16 24 deleting entries all 26 individual 25 dialing a phone number 24 displaying dialed numbers 24 displaying missed calls 23 displaying received calls 23 entry deleting 25 transferring to phone book 25 Call transfer with announcement 19 without announcement 18 Call waiting 15 Caring for your telephone 48 Conference 18 Configuration country 31 date format 29 language 30...

Страница 55: ... Open listening 11 Open listening during a call 11 operating instructions HTML format 47 ordering 47 PDF format 47 P PDF format 47 Phone book deleting entries all 22 individual 22 dialing from 17 entry adding 20 deleting 22 editing existing 21 transferring from call log 25 R Redialing a number 13 last phone number dialed 16 Ringer setting 31 S Setting a language 30 Setting the handset volume 14 Se...

Страница 56: ...all Log 2 Voice Mail 3 Forward 4 Don t disturb 5 Setup 6 Status 0 Exit 1 Missed 2 Received 3 Dialed Nos 4 Delete All 0 Exit 1 No Answer 1 Forward to 2 On Busy 2 Forward to 3 Always 3 Forward to 0 Exit 1 User Settings 0 Exit 1 MAC Address 2 IP Address 3 Version 4 Phone Number 0 Exit 1 Date Format 2 Time Format 3 Language 4 Country 5 Ringer 6 Voice Mail 0 Exit Main menu ...

Страница 57: ...ary and Message Waiting Indication Event Package for the Session Initiation Protocol SIP RFC3262 Reliability of Provisional Responses in the Session Initiation Protocol SIP RFC3665 Session Initiation Protocol SIP Basic Call Flow Examples RFC3489 STUN Simple Traversal of User Datagram Protocol UDP Through Network Address Translators NATs RFC1889 RTP Real Time Protocol RFC2327 SDP Session Descriptio...

Страница 58: ...path The information provided in this document contains merely general de scriptions or characteristics of performance which in case of actual use do not always apply as described or which may change as a result of fur ther development of the products An obligation to provide the respective characteristics shall only exist if expressly agreed in the terms of contract The trademarks used are owned ...

Отзывы: