en
30
Customer service
Your local customer service can be
found in the telephone directory or in
the customer-service index. Please
provide customer service with the
appliance product number (E-Nr.)
and production number (FD).
These specifications can be found
on the rating plate. Fig.
+
To prevent unnecessary call-outs, please
assist customer service by quoting
the product and production numbers.
This will save you additional costs.
Repair order and advice
on faults
Contact information for all countries can
be found on the enclosed customer
service list.
Fault
Possible cause
Remedial action
Floor of
the refrigerator
compartment is wet.
The condensation
channels or drainage
hole are blocked.
Clean the condensation channels
and the drainage hole. See chapter
Cleaning the appliance. Fig.
9
Appliance has no
refrigeration capacity.
The light does not
work.
The display does not
illuminate.
Appliance has been
switched off.
Press the On/Off button.
Power failure.
Check whether the power is on.
The fuse has been
switched off.
Check the fuse.
The mains plug has
not been inserted
properly.
Check whether the mains plug is
secure.
Temperature display
refrigerator
compartment is
flashing. Fig.
2
/4
Appliance opened
frequently.
Do not open the appliance
unnecessarily.
Too much food was
placed in the
compartment.
Before placing food in the freezer,
press the “super” button.
The ventilation
openings have been
covered.
Remove obstacles.
GB
0844 8928999
Calls from a BT
landline will be
charged at up
to 3 pence per
minute. A call
set-up fee of up
to 6 pence may
apply.
IE
01450 2655
US
866 447 4363
toll-free
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