en
Troubleshooting
32
Fault
Cause and troubleshooting
Appliance is not heating, the
colon flashes in the display and a
appears.
Demo mode is activated.
1.
Briefly disconnect the appliance from the power supply by switching the cir-
cuit breaker in the fuse box off and back on again.
2.
Deactivate demo mode within five minutes by changing the basic setting
to .
Steam-assisted operation does
not start.
The water tank is empty.
▶
Fill the water tank.
"Filling the water tank", Page 13
Descaling locks operations with steam-assisted cooking.
▶
Run the descaling programme in full.
The steam system is defective.
▶
Call the after-sales service.
The appliance door cannot be
opened; lights up in the dis-
play.
The childproof lock locks the appliance door.
▶
Use the button to deactivate the childproof lock.
The appliance door cannot be
opened; lights up in the dis-
play.
The cleaning function locks the appliance door.
▶
Allow the appliance to cool down until goes out in the display.
The time flashes in the display.
There has been a power cut.
▶
Reset the time.
"Setting the time on the clock", Page 15
The time does not appear in the
display when the appliance is
switched off.
The basic setting has been changed.
▶
Change the basic setting for the time display.
lights up in the display and no
settings can be made on the ap-
pliance.
Childproof lock is activated.
▶
Use the button to deactivate the childproof lock.
flashes in the display and the
appliance will not start.
The cooking compartment is too hot for the selected operation.
1.
Switch off the appliance and allow it to cool down.
2.
Restart the operation.
appears in the display.
The maximum cooking time has been reached. To prevent an unwanted per-
manent operation, the appliance automatically stops heating after several hours
if the settings are unchanged.
▶
Switch off the appliance.
You can configure new settings if required.
Tip:
To prevent the appliance from switching off when you do not want it to,
e.g. for an extremely long preparation time, set a cooking time.
"Time-setting options", Page 14
-
appears in the display.
There is too much water in the steam system. The water cannot be pumped
back into the water tank.
1.
Empty the water tank and insert the empty water tank.
"Emptying the water tank", Page 13
2.
Reset the time.
"Setting the time on the clock", Page 15
3.
Switch the appliance off and on again.
4.
Run "Descaling interrupted" in full.
"Descaling interrupted", Page 28
A message with appears in the
display, e.g.
-
.
Electronics fault
1.
Press the button.
‒
If required, reset the time.
a
If the fault was a one-off, the error message disappears.
2.
If the error message appears again, call the after-sales service. Quote the ex-
act error message and the E no. of your appliance.
