Troubleshooting
en
27
▶
Only use genuine spare parts when repairing the
appliance.
▶
If the power cord of this appliance is damaged, it
must be replaced by trained specialist staff.
20.1 Malfunctions
Fault
Cause and troubleshooting
The appliance is not
working.
The circuit breaker is faulty.
▶
Check the circuit breaker in the fuse box.
There has been a power cut.
▶
Check whether the lighting in your kitchen or other appliances are working.
Appliance is not heat-
ing, the colon flashes
in the display and a
appears.
Demo mode is activated.
1.
Briefly disconnect the appliance from the power supply by switching the circuit breaker in
the fuse box off and back on again.
2.
Deactivate demo mode within five minutes by changing the basic setting to .
→
The time flashes in
the display.
There has been a power cut.
▶
Reset the time.
→
"Setting the time on the clock", Page 12
The time does not ap-
pear in the display
when the appliance is
switched off.
The basic setting has been changed.
▶
Change the basic setting for the time display.
→
lights up in the dis-
play and no settings
can be made on the
appliance.
Childproof lock is activated.
▶
Use the button to deactivate the childproof lock.
→
appears in the
display.
Cleaning recommendation
▶
Run the cleaning function in full.
→
You can temporarily dismiss the information in the display by pressing any button.
→
"Cleaning recommendation", Page 22
flashes in the dis-
play and the appli-
ance will not start.
The cooking compartment is too hot for the selected operation.
1.
Switch off the appliance and allow it to cool down.
2.
Restart the operation.
appears in the
display.
The maximum cooking time has been reached. To prevent an unwanted permanent opera-
tion, the appliance automatically stops heating after several hours if the settings are un-
changed.
▶
Switch off the appliance.
You can configure new settings if required.
Tip:
To prevent the appliance from switching off when you do not want it to, e.g. for an
extremely long preparation time, set a cooking time.
→
"Time-setting options", Page 11
A message with ap-
pears in the display,
e.g.
-
.
Electronics fault
1.
Press the button.
‒
If required, reset the time.
a
If the fault was a one-off, the error message disappears.
2.
If the error message appears again, call the after-sales service. Quote the exact error
message and the E no. of your appliance.
→
HomeConnect is not
working correctly.
Different causes are possible.
▶
Go to www.home-connect.com.
