Imp
ort
Ap
plia
nce
s.c
om
THE EASIEST WAY TO SELF-IMPORT APPLIANCES DIRECT FROM EUROPE.
Customer service
en
37
Notes
■
If
“
appears in the display, the sensor for the
relevant hotplate must be pressed and held in order
to read the fault code.
■
If the fault code is not listed in the table, disconnect
the hob from the power supply, wait 30 seconds and
connect it again. If the display appears again,
contact technical after-sales and tell them the
precise fault code.
4
Customer service
Customer service
Our after-sales service is there for you if your appliance
needs to be repaired. We will always find an
appropriate solution, also in order to avoid after-sales
personnel having to make unnecessary visits.
E number and FD number
Please quote the E number (product number) and the
FD number (production number) of your appliance
when contacting the after-sales service.
The rating plate bearing these numbers can be found:
■
On the appliance certificate.
■
On the lower section of the hob.
The E-number can also be found on the glass surface
of the hob. You can check the customer index (KI) and
FD number by going to the basic settings. Look up
section
for this.
Please note that a visit from an after-sales service
engineer is not free of charge in the event of misuse of
the appliance, even during the warranty period.
Please find the contact data of all countries in the
enclosed customer service list.
To book an engineer visit and product advice
Rely on the professionalism of the manufacturer. You
can therefore be sure that the repair is carried out by
trained service technicians who carry original spare
parts for your appliances.
GB
0344 892 8999
Calls charged at local or mobile rate.
IE
01450 2655
0.03 € per minute at peak. Off peak 0.0088 €
per minute.
