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• Audiometric air-bone gap equal to or greater than 15 decibels
(dB) at 500 Hertz (Hz), 1000 Hz, and 2000 Hz.
• Visible evidence of significant cerumen accumulation or a
foreign body in the ear canal.
• Pain or discomfort in the ear.
Special care should be exercised in selecting and fitting a hearing
instrument whose maximum sound pressure level exceeds
132 decibels (dB), because there may be risk of impairing the
remaining hearing of the hearing
instrument user.
A hearing instrument will not restore normal hearing and will not
prevent or improve a hearing impairment resulting from organic
conditions.
The use of hearing instruments is only part of hearing
rehabilitation and may need to be supplemented by auditory
training and instructions in lip reading. Consistent use of
amplification is recommended. In most cases, infrequent use of
hearing instruments does not permit the wearer to attain the full
benefit of amplification.
Warranty and Service
Your Siemens BTE hearing instrument, with the exception of the
battery, is covered by a comprehensive warranty. All covered
instrument parts received for warranty service at an authorized
Siemens Service Center will be repaired or replaced with new
or reconditioned components, without charge, to meet the
performance specifications for that model.
This warranty does not cover malfunctions due to unusual wear
and tear or mistreatment of the instrument such as physical
shock, excessive wax build-up, or tampering with the instrument,
any of which voids all warranties. Your Hearing Care Professional
may charge a service fee for processing warranty service.
Warranty service must only be performed by an authorized
Siemens Service Center. Service performed by unauthorized
service depots voids this warranty and repairs so necessitated will
be done on a parts and labor cost basis.
Please refer to the warranty card included with your hearing
instruments for warranty period effective dates.
Your Siemens BTE hearing instruments may have additional
loss and damage coverage. Please consult your Hearing Care
Professional to determine if this is applicable to your hearing
instruments.
Procedure
In case of malfunction or loss, take your Siemens hearing
instrument and/or proof of purchase to the Hearing Care
Professional from whom the unit was purchased. If factory service
or replacement is needed, your Hearing Care Professional will
forward the unit to an authorized Siemens Service Center.
Extended warranty programs
Siemens offers extended warranty and service programs for
your hearing instruments. Please consult with your Hearing Care
Professional for more details on these programs.
IMPORTANT
This warranty gives you specific legal rights and you may have
other rights which may vary from location to location. For more
information, contact your local Department of Consumer Affairs.
