37
36
Performance Checklist
Problem
Cause
Possible Solution
Sound is
weak
Weak or dead battery
Insert new battery
Volume too low
Clean instrument, earmold, or
change LifeTip
Earmold or LifeTip
clogged with wax or
debris
Clean instrument, earmold or
change LifeTip
Microphone clogged
Wipe hearing instrument
with cloth
Instrument
emits
whistling
sound
Improper seating in ear Try reinserting earmold or
LifeTip until it fits securely
Volume too high
Lower the volume
Clogged with wax or
excessive wax in ears
Clean earmold or replace
LifeTip OR contact your
Hearing Care Professional
Sound is
weak
Weak or dead battery
Insert new battery
Volume too low
Clean instrument, earmold, or
change LifeTip
Earmold or LifeTip
clogged with wax or
debris
Clean instrument, earmold or
change LifeTip
Microphone clogged
Wipe hearing instrument
with cloth
Instrument
emits
whistling
sound
Improper seating in ear Try reinserting earmold or
LifeTip until it fits securely
Volume too high
Lower the volume
Clogged with wax or
excessive wax in ears
Clean earmold or replace
LifeTip OR contact your
Hearing Care Professional
Hearing
instrument
emits signal
tones
Battery is drained
Replace drained battery
Sound is
distorted
Volume too high
Lower the volume
Weak battery
Replace battery
Instrument
does not
work
Instrument not turned
on
Turn instrument on
Battery compartment
not completely closed
Gently close the battery
compartment completely
Dead battery
Replace battery
Battery polarity
reversed
Replace battery
Power-on delay is
active
Wait 15 seconds and
check again
If the solutions in this checklist do not address a particular issue
you are having with your hearing instruments, consult your
Hearing Care Professional.
Health Considerations
If soreness or skin irritation develops, discontinue wearing your
hearing instrument, and bring the instrument and earmold to
your Hearing Care Professional. Minor fit adjustments or earmold
modification can often correct this condition. If soreness persists,
discontinue wearing the hearing instrument and see your
physician. If excessive earwax accumulates when wearing your
hearing instruments, consult your Hearing Care Professional.