9/20/17, 8*58 AM
Shure Publications | User Guides | ULX-D Dual and Quad Z16-20
Page 67 of 96
http://pubs.shure.com/guide/ULXD-DQ/en-US
revision installed
Look for the illuminated network icon on the front
panel of each device:
If the icon is not illuminated, check the cable
connection and the LEDs on the network jack.
If the LEDs are not on and the cable is plugged in,
replace the cable and recheck the LEDs and network
icon.
To check connectivity of WWB6 to the network:
1. Start WWB6 software and use Inventory view to see
devices connected to the network.
2. If not, find the IP address from one of the devices on
the network (such as a ULX-D receiver) and see if you
can ping it from the computer running WWB6.
3. From a WINDOWS/MAC command prompt, type
‘ping IPADDRESS’ of the device (e.g. "ping
192.168.1.100").
4. If the ping returns success (no packet loss), then the
computer can see the device on the network. If the
ping returns failure (100% packet loss), then check
the IP address of the computer to ensure it’s on the
same subnet.
5. If the pings are successful and the devices still do not
show up in the WWB6 inventory, check to ensure all
firewalls are either disabled or allow the WWB
network traffic to pass to the application. Check that
firewall settings are not blocking network access.
Restoring Dante Factory Settings
The receiver and the Dante network card can be reset to
restore factory Dante settings. Performing a reset is
helpful for clearing existing data before setting up a
system.
