24
Maintenance
The Showtec Galactic requires almost no maintenance. However, you should keep the unit clean.
Otherwise, the fixture’s light-output will be significantly reduced. Disconnect the mains power supply, and
then wipe the cover with a damp cloth. Do not immerse in liquid. Wipe lens clean with glass cleaner and
a soft cloth. Do not use alcohol or solvents. Keep connections clean. Disconnect electric power, and
then wipe the connections with a damp cloth. Make sure connections are thoroughly dry before linking
equipment or supplying electric power. The operator has to make sure that safety-relating and machine-
technical installations are to be inspected by an expert after every four years in the course of an
acceptance test. The operator has to make sure that safety-relating and machine-technical installations
are to be inspected by a skilled person once a year.
The following points have to be considered during the inspection:
1.
All screws used for installing the device or parts of the device have to be tightly connected and must
not be corroded.
2.
There may not be any deformations on housings, fixations and installation spots.
3.
Mechanically moving parts like axles, eyes and others may not show any traces of wearing.
4.
The electric power supply cables must not show any damages or material fatigue.
Replacing a Fuse
Power surges, short-circuit or inappropriate electrical power supply may cause a fuse to burn out. If the
fuse burns out, the product will not function whatsoever. If this happens, follow the directions below to do
so.
1.
Unplug the unit from electric power source.
2.
Insert a screwdriver into the slot in the fuse cover. Gently pry up the fuse cover. The fuse will come out.
3.
Remove the used fuse. If brown or unclear, it is burned out.
4.
Insert the replacement fuse into the holder where the old fuse was. Reinsert the fuse cover. Be sure to
use a fuse of the same type and specification. See the product specification label for details.
Troubleshooting
This troubleshooting guide is meant to help solve simple problems.
If a problem occurs, carry out the steps below in sequence until a solution is found. Once the unit
operates properly, do not carry out following steps.
1.
If the device does not operate properly, unplug the device.
2.
Check the power from the wall, the fuse, all cables etc.
3.
If all of the above appears to be O.K., plug the unit in again.
4.
If you are unable to determine the cause of the problem, do not open the Galactic, as this may
damage the unit and the warranty will become void.
5.
Return the machine to your Showtec dealer.
No Light
This troubleshooting guide is meant to help solve simple problems. If a problem occurs, carry out the steps
below in sequence until a solution is found. Once the unit operates properly, do not carry out following
steps. If the laser effect does not operate properly, refer servicing to a technician.
Response: Suspect three potential problem areas: the power supply, the laser, the fuse.
1.
Power supply. Check that the unit is plugged into an appropriate power supply.
2.
The laser. Return the device to your Showtec dealer.
3.
The fuse. See page 22 for replacing the fuse.
No Response to DMX
Response: Suspect the DMX cable or connectors, a controller malfunction, a light effect DMX card
malfunction.
1.
Check the DMX setting. Make sure that DMX addresses are correct
2.
Check the DMX cable: Unplug the unit; change the DMX cable; then reconnect to electrical power.
Try your DMX control again.
3.
Determine whether the controller or light effect is at fault. Does the controller operate properly with
other DMX products ? If not, take the controller in for repair. If so, take the DMX cable and the light
effect to a qualified technician.
See next page for more problem solving.
