Chapter 5. Error Handling
5-1
Error Message and Corrective Action
When the error happens, error message will be displayed on LCD on the operation
panel.
LCD Message
Status
Corrective Action
No Ribbon, Paper
An ink ribbon and paper are not
set.
Set an ink ribbon and paper.
No Paper
Paper is not set.
Set paper.
Paper Empty
Run out of paper.
Replace paper.
Unmatch Paper
The paper that was set does not
match the ink ribbon that is set.
Check the type of the paper and
the type of the ink ribbon that
are set.
No Ribbon
An ink ribbon is not set.
Set the ink ribbon.
Ribbon Empty
The ink ribbon is empty.
Replace the ink ribbon.
Unmatch Ribbon
The ink ribbon that is set does
not match the size of the paper
that has been set.
Check the type of the paper and
the type of the ink ribbon that
are set.
IncorrectRibbon X (*)
The ink ribbon that is set is not
supported.
Ink ribbon or printer
abnormality is assumed.
Consult with the Service
Department.
Cover Open
The front cover is opened.
Close the front cover.
Cover Open Error
The front cover is not opened.
Press the Open button again
and reset the error.
Control Error XX (*)
Trouble of printer control board.
Mecha Error XX (*)
The printer mechanical section
is faulty.
Sensor Error XX (*)
The sensor inside of the printer
is faulty.
TempSensErr XX (*)
Trouble of temperature sensor
in the printer.
If the printer does not recover
from the error after turning
power ON and OFF, repairs are
necessary. Consult with the
Service Department.
Paper Jam XX (*)
Paper jam occurred.
Remove the paper. If paper
jam occurs frequently, consult
with the service center.
*
XX means the code number for maintenance.
Please inform this number when you contact the dealers or service center.
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