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WARRANTY STATEMENTS
shindaiwa LIMITED WARRANTY STATEMENT FOR
PRODUCT SOLD IN USA AND CANADA BEGINNING 01/01/2015
ECHO’S RESPONSIBILITY
ECHO Incorporated’s (ECHO, Inc.) Limited Warranty, provides to the original purchaser that this
shindaiwa
product is free from
defects in material and workmanship. Under normal use and maintenance from date of purchase, ECHO, Inc. agrees to repair
or replace at it’s discretion, any defective product free of charge at any authorized
shindaiwa
servicing dealer within listed
below application time periods, limitations and exclusions.
THIS LIMITED WARRANTY IS ONLY APPLICABLE TO shindaiwa
PRODUCTS SOLD BY AUTHORIZED shindaiwa DEALERS. IT IS EXTENDED TO THE ORIGINAL PURCHASER ONLY, AND IS
NOT TRANSFERABLE TO SUBSEqUENT OWNERS EXCEPT FOR EMISSION RELATED PARTS.
Repair parts and accessories
replaced under this warranty are warranted only for the balance of the original unit or accessory warranty period. Any damage
caused by improper installation or improper maintenance is not covered by this warranty. All parts or products replaced under
warranty become the property of ECHO, Inc. This warranty is separate from the Emission Control Warranty Statement supplied with
your new product. Please consult the Emission Control Warranty Statement for details regarding emission related parts. For a list of
Authorized
shindaiwa
Dealers refer to WWW.SHINDAIWA.COM or call
1-877-986-7783
.
OWNER’S RESPONSIBILITY
To ensure trouble free warranty coverage it is important that you register your
shindaiwa
equipment on-line at WWW.SHINDAIWA.
COM or by filling out the warranty registration card supplied with your unit. Registering your product confirms your warranty
coverage and provides a direct link if we find it necessary to contact you.
The owner shall demonstrate reasonable care and use, and follow preventative maintenance, storage, fuel and oil usage as
prescribed in the operator’s manual. Should a product difficulty occur, you must, at your expense, deliver or ship your
shindaiwa
unit to an authorized
shindaiwa
servicing dealer for warranty repairs (within the applicable warranty period), and arrange for pick-up
or return of your unit after the repairs have been made. For your nearest authorized
shindaiwa
servicing dealer, call
shindaiwa
’s
Dealer Referral Center, at 1-877-986-7783 or you can locate a
shindaiwa
servicing dealer at WWW.SHINDAIWA.COM. Should you
require assistance or have questions concerning
shindaiwa
’s Warranty Statement, you can contact our Consumer Product Support
Department at 1-800-673-1558 or contact us through the web at WWW.SHINDAIWA.COM.
PRODUCT WARRANTY PERIOD
HOMEOWNER APPLICATION
•
5 YEAR WARRANTY -
Units for homeowner, or non-income producing use will be covered by this limited warranty for
five (5)
years
from date of purchase.
EXCEPTIONS:
• For engine powered products, the electronic ignition module, flexible drive cable, and solid drive shaft are warranted for the
life*
of the product on parts only.
• Cutting attachments such as, but not limited to, bars, chains, sprockets, tines, blades, PowerBroom
™
, belts, and nylon trimmer
heads for homeowner or non-income producing use will be covered for failures due to defects in material or workmanship for a
period of
60 days
from original product purchase date. Any misuse from contact with concrete, rocks, or other structures is not
covered by this warranty.
• Multipurpose Tool Attachments carry the same warranty duration as the units they are designed to fit.
COMMERCIAL APPLICATION
•
1 YEAR WARRANTY -
All Chain Saws for commercial, institutional, agricultural, industrial, or income producing use will be
covered by this limited warranty for
one (1) year
from the date of purchase.
•
2 YEAR WARRANTY -
All other units for commercial, institutional, agricultural, industrial, or income producing use will be covered
by this limited warranty for a period of
two (2) years
from the date of purchase.
EXCEPTIONS:
• For engine powered products, the electronic ignition module, flexible drive cables, and solid drive shafts are warranted for the
life*
of the product on parts only.
• Cutting attachments such as, but not limited to, bars, chains, sprockets, tines, blades, PowerBroom
™
, belts, and nylon trimmer
heads for commercial, institutional, agricultural, industrial, rental, or income producing will be covered for failures due to defects
in material or workmanship for a period of
30 days
from original product purchase date. Any misuse from contact with concrete,
rocks, or other structures is not covered by this warranty.
• Multipurpose Tool Attachments carry the same warranty duration as the units they are designed to fit.
RENTAL APPLICATION - 90 DAYS WARRANTY
• Units for rental use will be covered against defects in material and workmanship for a period of
90 days
from the date of purchase.
* ECHO, Inc’s liability under the “Lifetime” coverage is limited to furnishing parts specified under the PRODUCT WARRANTY
PERIOD section of this Warranty Statement for “
Life
” free of charge for a period of ten (10) years after the date of the complete
unit’s final production.
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