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Appendix C - Troubleshooting.
General operating problems.
Symptom: You turn on the Power button, but the power does not
come on.
Possible cause: Loose power cord or AC adaptor.
Solution: Firmly reinsert the mains power cable into PLEXTALK and
ensure that the AC adaptor is firmly inserted.
Symptom: The power is on, but PLEXTALK does not operate.
Possible cause 1: Battery has not been inserted.
Solution: Insert Battery.
Possible cause 2: Key Lock is On.
Solution: Turn off the key lock by pressing the Rewind key and Fast
Forward key at the same time.
Symptom: PLEXTALK will not shut down and no keys can be
operated.
Possible cause: Unknown error.
Solution:
Press and hold down the Sleep timer key and Power button
together for more than 10 seconds, then PLEXTALK will reboot.
If
this does not work, remove the AC Adaptor and Battery from the unit
and then reinsert them.
Symptom: The same album or same track is repeatedly played.
Possible cause: A repeat play mode has been selected.
Solution: Switch to "Normal playback" mode in the "Playback setting"
menu.
Symptom: There is no voice guidance.
Possible cause 1: The volume has been set to '0'.
Solution: Increase the volume so that the guide speech can be heard.
Possible cause 2: The power is off.
Solution: Turn the power on.
