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Congratulations! At this point you should be able to use your camera wired or
wireless on your local network using the same local IP address.
If it doesn’t connect, we recommend that you temporarily remove wireless
security from your router for a quick experiment to see if the setup succeeds
with no passwords. Then put the password back in and try again. Many times
this will refresh your memory about the exact spelling of your password.
Also, it could be either that the camera is too close to or too far from your
router, or that your router was set up with the tightest possible security which
allows only known devices to connect to your network. In this case, do not
forget to add the MAC address of this camera to your allowed list. In this
context, MAC refers to a hardware network address and is unrelated to
Macintosh computers. The MAC address is printed on the back of the camera.
During setup it is best to have the camera at least a couple of feet away from
the antenna of the wireless router. The maximum distance is dependent on
the kinds of walls and objects that are between your wireless router antenna
and your camera. A distance of 75 ft across and 1 floor up/down is typical.
One easy test for determining the maximum recommended distance is by
using a laptop at the camera location. If your laptop shows at least 50% signal
strength at that exact same location then the camera should be ok too. Any
less than that may be unreliable, so you may want to move your router or the
camera, or adjust the angle of your router’s antennas.
Keep in mind that the wireless signal travels easily through common building
materials such as wood, glass, sheet rock, and vinyl siding, but does not go at
all through metal, and concrete with metal rebar can be a challenge.
If there are any big metal objects such as a fridge, filing cabinet, or HVAC
ducting in between the Wifi router and the camera, try to reposition either the
camera or the router so that the metal object doesn’t block the signal.
Also, many microwave ovens and older 2.4 GHz cordless phones may interfere
with all Wifi networking while in operation. Using a laptop you may not notice
a pause, but with a camera that transmits or records video continuously any
interruption will be much more obvious. Nearby Bluetooth devices such as cell
phone headsets, Playstation game controllers, or a wireless keyboard and
mouse can also interfere with wireless networks if the devices are too close.
The best placement for a wireless router is in an area that is higher up and free
of nearby clutter, for example on top of a wooden book shelf.
