E-20
TROUBLESHOOTING
Before calling for service, please review theTroubleshooting chart below, since the problem may not
be a unit malfunctions.
SYMPTOM
REMEDY(not a malfunction)
Odors and smoke are not
removed.
• Clean or replace the filters if they appear to be heavily
soiled. (See E-15,E-16,E-18)
The Front Monitor illuminates
green even when the air is im
-
pure.
• The air could be impure at the time the unit was plugged in.
Unplug the unit, wait one minute, and plug the unit in again.
The Front Monitor illuminates or
-
ange or red even when the air is
clean.
• Sensor operation is affected if the dust sensor openings are
dirty or clogged. Gently clean the dust sensors (See E-15).
A clicking or ticking sound is
heard from the unit.
• Clicking or ticking sounds may be audible when the unit is
generating ions.
The discharged air has an odor.
• Check to see if the filters are heavily soiled.
• Clean or replace the filters.
• Plasmacluster Air Purifiers emit small traces of ozone which
may produce an odor.
• Is the unit installed in a location that is difficult for the sen
-
sor to detect cigarette smoke?
• Are the dust sensor openings blocked or clogged?
(In this case, clean the openings.) (See E-15)
The unit does not operate when
cigarette smoke is in the air.
Filter Indicator Light is illmi
-
nated.
• After replacing filters, connect the power cord to an outlet
and press the Filter Reset Button. (See E-15)
The Front Monitor are turned
off.
• Check to see if the Lights OFF Mode selected. If so, then
press the Lights ON/OFF Button to activate the indicator
lights. (See E-14)
The Water Supply Indicator Light
does not illuminate when the
tank is empty.
• Check Styrofoam float for impurities. Clean the Humidifying
-
Tray. Ensure unit is located on a level surface.
Water lever in the tank does not
decrease or decreases slowly.
• Check to see if the Humidifying Tray and Water Tank are
correctly installed. Check the Humidifying Filter.
• Clean or replace the filter when it is heavily soiled
(See E-18 and E-19).
The Front Monitor lights change
color frequently.
• The Dust Monitor lights automatically change colors as im-
purities are detected by the dust sensor.
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