85
Troubleshooting
Problem
Possible solution
• No power.
• Is the AC cord disconnected?
• Check if you pressed
<
on the TV.
• When the power switch does not work, remove the power plug and insert it again, and press
<
on the TV after waiting more than five seconds.
• The TV cannot be operated.
• External influences such as lightning, static electricity, etc., may cause improper operation. In
this case, operate the TV after first turning off the power, or unplugging the AC cord and
re-plugging it in after one or two minutes.
• Remote control unit does not
operate.
• Are batteries inserted with polarity (
e
,
f
) aligned?
• Are batteries worn out? (Replace with new batteries.)
• Are you using it under strong or fluorescent lighting?
• Is a fluorescent light illuminating to the remote control sensor?
• Picture is cut off.
• Is the image position correct?
• Are screen mode adjustments (Wide mode) such as picture size made correctly? (Pages
48
f
49, 69, 70 and 71).
• Strange colour, light colour, or dark
colour, or colour misalignment.
• Adjust the picture tone (Pages 38
f
40).
• Is the room too bright? The picture may look dark in a room that is too bright.
• Check the “Colour system” setting (Pages 44 and 51).
• Check the “HDMI auto view” setting (Page 50).
• Power is suddenly turned off.
• The TV’s internal temperature has increased. Remove any objects blocking the vent or clean.
• Is the “Sleep timer” set? Select “Off” from the “Sleep timer” menu (Page 42).
• Is “No signal off” or “No operation off” activated? (Page 42)
• No picture.
• Are connections to external equipment correct? (Pages 29
f
32)
• Is the correct input source selected? (Page 20)
• Is a non-compatible signal being input? (Page 72)
• Is the picture adjustment correct? (Pages 38
f
40)
• Is the antenna connected properly? (Page 10)
• No sound.
• Is the volume too low?
• If you do not clearly hear the sound for the visually impaired, go to “HOME” > “TV Menu” >
“Setup” > “Audio” > “Audio description setting” > “Mix level”, and select the upper level to turn
up the volume.
• Make sure that headphones are not connected.
• Check if you pressed
e
on the remote control unit.
• Is the proper item selected in the “Audio select” menu when connecting devices to the HDMI 2
terminal or the PC terminal? (Pages 30, 49 and 71)
• The TV sometimes makes a cracking
sound.
• This is not a malfunction. This happens when the cabinet slightly expands and contracts
according to changes in temperature. This does not affect the TV’s performance.
• AQUOS.NET top page cannot be
displayed.
• Is the ETHERNET cable connected correctly? (Page 55)
• Check the settings of “Network setup”. (Pages 55
f
58)
• Some Internet functions used on a
PC are not available from the TV.
• The TV has only limited functions compared with regular PC browsers. (Page 60)
• Miracast image/audio cannot be
output to the TV.
• Check pairing.
• Bluetooth (smartphone) playback
cannot be displayed on the TV.
• Check pairing.
Troubleshooting — Digital broadcasting
Problem
Error code
Possible solution
• No picture or no sound.
—
• Is the correct input source selected? (Page 20)
• Block noise appears on the screen.
—
• Is the antenna pointing in the correct direction?
• Check the “Signal strength” and “Quality” (Page 18).
• Are physical objects blocking the antenna?
• Is the antenna or antenna cable compatible with DTV broadcast?
• DTV broadcasts cannot be
received.
E202
• Is the DTV antenna set up properly?
• Is the antenna cable connected properly? (Page 10)
• Is the channel settings correct? (Page 18)
• A specific channel cannot be
received.
—
• Check the “Signal strength” and “Quality” (Page 18).
• No broadcast now.
E203
• Check the current broadcast.
Appendix
LC80LE960X_EN_book.indb 85
LC80LE960X_EN_book.indb 85
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4/4/2014 1:08:30 PM
