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Sharp FO-A760, Руководство по эксплуатации

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Problems and Solutions

53

10. T

roub

le-

shooting

General problems

Problem

Solution

Nothing appears in the 
display.

• Make sure the power cord is properly plugged into a 

power outlet.

• Connect another electrical appliance to the outlet to 

see if it has power.

The machine does not 
respond when you press 
any of its keys.

• If a beep sound is not made when you press the keys, 

unplug the power cord and then plug it in again 
several seconds later.

Automatic document 
feeding does not work for 
transmission or copying.

• Check the size and weight of the document (see 

Transmittable Documents

 on page 17).

Содержание FO-A760

Страница 1: ...FACSIMILE OPERATION MANUAL MODEL FO P710 FO A760 ...

Страница 2: ...Datalight is a registered trademark of Datalight Inc FlashFXTM is a trademark of Datalight Inc Copyright 1993 2004 Datalight Inc All Rights Reserved U S Patent Office 5 860 082 6 260 156 ...

Страница 3: ... Please retain your sales documentation as this should be produced to validate a warranty claim This warranty is in addition to and in no way limits varies or excludes any express and implied rights and remedies under any relevant legislation in the country of sale However to the extent permitted by such legislation Sharp excludes any liability for any indirect or consequential damage arising from...

Страница 4: ...TRALIA REGARDING YOUR LOCAL SHARP APPROVED SERVICE CENTRE VISIT OUR WEBSITE AT www sharp net au OR CALL SHARP CUSTOMER CARE 1300 135 022 LOCAL CALL COST APPLY WITHIN AUSTRALIA SHARP CORPORATION OF AUSTRALIA PTY LTD SPform019 JUNE 2004 ...

Страница 5: ...de 26 Using FAX Mode 27 Using TEL Mode 27 Using A M Mode FO A760 29 Reception to Memory 29 4 Answering System FO A760 only 31 Recording an OGM 31 Using the Answering System 31 Answering System Settings 33 Override Ringing 34 Remote Operations 35 Table of Contents 5 Making Copies 38 6 Caller ID Requires Service 39 Activating Caller ID 39 Caller ID List 39 Blocking Calls 41 7 Key Lock Function 43 8 ...

Страница 6: ... of voice messages including OGMs with no documents in memory maximum of 30 voice messages Modem speed 14 400 bps with auto fallback to lower speeds Transmission time Approx 9 seconds Compatibility ITU T CCITT G3 mode Compression scheme MH H2 MMR Automatic dialling 100 numbers 3 Rapid Keys Effective scanning width 205 mm max Scanning resolution Horizontal 8 pels mm Vertical Standard 3 85 lines mm ...

Страница 7: ...one company errors may occur during transmission and reception of faxes This machine is not compatible with digital telephone systems Reception modes TEL FAX TEL FAX A M A M mode is only available on the FO A760 Automatic document feeder A4 10 sheets max 80 g m2 Contrast control Automatic Dark selectable Copy function Single Multi 9 copies page Display 16 digit LCD display Power requirements 230 2...

Страница 8: ...lowing situations occur Liquid has been spilled into the machine or the machine has been exposed to rain or water The machine produces odors smoke or unusual noises The power cord is frayed or damaged The machine has been dropped or the housing damaged Do not allow anything to rest on the power cord and do not install the machine where people may walk on the power cord This machine must only be co...

Страница 9: ...s uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause interference However there is no guarantee that interference will not occur in a particular installation If this equipment does cause interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to corre...

Страница 10: ...peration Panel Rapid Keys Numbers stored in the phonebook can be assigned to these keys for one touch dialing p 22 MEMO key Press to record a memo FO A760 only Forward Rec key Press to record a greeting outgoing message FO A760 only PLAY key Press to play messages FO A760 only DELETE key Press to delete various data from the machine FO A760 only COPY HELP key When a document is in the feeder press...

Страница 11: ...de The machine will automatically enter sleep mode if left unused for a certain period of time When this happens only the time will appear in the display To wake the machine simply press any key on the operation panel and wait briefly until the machine returns to the normal state Monitoring phone conversations When speaking through the handset you can press to allow a third person to listen to the...

Страница 12: ...and 123 appears when number entry mode is selected F F Example SHARP 7777 44 2 777 7 To enter two letters in succession that require the same key press after entering the first letter to move the cursor to the right To backspace and clear a mistake press on the FO P710 or on the FO A760 To enter a lower case letter continue pressing the key for the letter until the lower case letter appears Press ...

Страница 13: ...ne 1 Installation Unpacking Checklist Setup Handset Handset cord Phone line cord Manual Sample roll of imaging film already loaded in machine Connecting the handset Connecting the power cord Plug the power cord into a 230 240 V 50 Hz earthed 3 prong AC outlet The power outlet must be installed near the equipment and must be easily accessible Adapter When disconnecting the machine always disconnect...

Страница 14: ...ine see Steps 1 and 2 of Replacing the imaging film below and check the film If the film has completely wound onto the front spool replace the film Otherwise perform Steps 5 to 7 of Replacing the imaging film to remove slack Replacing the imaging film Replacement film Please purchase the following imaging film SHARP FO 31CR 33 m x one roll Follow the steps below to replace the imaging film Note Be...

Страница 15: ... used roll from the compartment lifting the left ends of the spools first Press green release 1 Open the operation panel 4 Insert the new roll of film into the print compartment a Fit the right ends of the spools onto the pins b Place the left ends so that the shafts of the gears fit into the holders ...

Страница 16: ...direction shown until the film is taut If there is a label on the film continue to turn the gear until the label is no longer visible Loading Paper Approximately 10 sheets of A4 size paper 80 g m2 can be loaded in the paper tray at room temperature 1 If the paper tray is closed open it 2 Pull out the tray extension 3 Fan the paper and then tap the edges against a flat surface to even the stack ...

Страница 17: ...ting the date and time Set the date and time in the machine The date and time will be printed automatically at the top of all fax pages you send The date and time also appear in the display 1 Press The currently set date appears example DATE 15 08 2008 2 Enter a two digit number for the day 01 to 31 Example the 5th DATE 05 08 2008 To backspace and clear a mistake press on the FO P710 or on the FO ...

Страница 18: ...ess on the FO P710 or on the FO A760 4 Press Display OWN NAME SET 5 Press to exit F C 6 Press Display OWN NUMBER SET 7 Press to exit Entering your name Enter your name in the machine Your entered name will be printed automatically at the top of all fax pages you send 1 Press 2 Press to select SET To clear your name press twice and go to Step 5 3 Enter your name by pressing number keys for each let...

Страница 19: ...you to answer If the machine detects that the call is an automatically dialled fax it will begin reception A M mode FO A760 only Select this mode when you go out and want the machine s answering system to answer all calls Voice messages will be recorded and fax messages will be received automatically Volume Adjustment Ringer volume 1 Press or to select HIGH MIDDLE LOW or OFF Make sure has not been...

Страница 20: ... each time you press a key on the operation panel This confirms that the key has been correctly pressed If desired you can turn off the beep sound Follow the steps below 1 Press and 2 Press YES to turn on the beep sound Press NO to turn off the beep sound 3 Press to exit F ...

Страница 21: ...d Up to 10 A4 size sheets can be placed in the feeder at once The sheets will feed automatically starting from the bottom sheet To send or copy more than the maximum number of sheets place the additional sheets gently in the feeder just before the last sheet is scanned Do not force the sheets in as this may cause double feeding or jamming For large or thick sheets that must be loaded one at a time...

Страница 22: ...ening the cover may damage the feeder mechanism F You can adjust the resolution and contrast before sending a document The default resolution setting is STANDARD The default contrast setting is AUTO Adjust the settings each time you don t want to use the default settings Note The resolution and contrast settings are only effective for sending not for receiving Resolution settings STANDARD Use STAN...

Страница 23: ...faint documents Sending a Fax Normal Dialling With Normal Dialling you pick up the handset or press and dial by pressing the number keys If a person answers you can talk with them through the handset before sending the fax If you pressed you must pick up the handset to talk Normal Dialling allows you to listen to the line and make sure the other fax machine is responding 1 Load the document s If d...

Страница 24: ...honebook for automatic dialling Up to 100 numbers can be stored Follow the steps below to store a fax or phone number 1 Press 2 Enter the name of the destination or other party by pressing number keys for each letter as shown in the chart on page 8 Up to 20 characters can be entered To backspace and clear a mistake press on the FO P710 or on the FO A760 3 Press 4 Enter the fax number with the numb...

Страница 25: ... Key To change the number assigned to a Rapid Key simply repeat the steps above to assign the new number to the Rapid Key The new number will replace the old number Clearing a Rapid Key To clear a number from a Rapid Key hold down the Rapid Key until CLEARED appears in the display Editing numbers in the phonebook To make changes to a number stored in the phonebook follow these steps 1 Press press ...

Страница 26: ...fax 1 Load the document s If desired press to set the resolution and or contrast 2 Dial the fax number using one of the methods below Rapid Key Dialling If the number is assigned to a Rapid Key press the Rapid Key Using the phonebook Press and then or until the name or number of the other party appears in the display names will appear in alphabetical order To go directly to names that begin with a...

Страница 27: ...r contrast 2 Press Display REDIAL 3 If needed press or until the desired number appears in the display 4 Press Dialling begins Make sure the desired number appears before pressing or redialling will not take place sometimes it takes several seconds for the number to appear F F F F Note If the transmission is unsuccessful and DOCUMENT JAMMED appears in the display remove the document as explained o...

Страница 28: ...e display followed by the attempt number You will not be able to dial any other locations while the message appears To clear the message and stop automatic redialling press Under certain conditions automatic redialling may stop before three redialling attempts are made F F F F F Dial Tone Check This setting determines whether or not the machine checks for the presence of a dial on the line before ...

Страница 29: ...ical order To go directly to names that begin with a particular letter press the appropriate number key one or more times to enter that letter see page 8 2 Lift the machine s handset F F F F Communication time display While a fax is being sent or received and while you are using the handset for a phone call the amount of time the line has been in use will appear in the display This can be used as ...

Страница 30: ...fax it will make a special ringing sound called pseudo ringing for 15 seconds to alert you to pick up the machine s handset If you don t answer within this time the machine will send a fax tone to the other machine to allow the calling party to send a fax manually Note Only the machine will make the special ringing sound Another phone connected to the same line will not ring after the machine init...

Страница 31: ...nter the desired number of rings 2 to 4 Example 3 rings 3 Press to exit F Using TEL Mode To select TEL mode press with no document in the feeder until TEL appears in the display In TEL mode you must answer all calls even faxes by picking up the machine s handset Important If a document is loaded in the machine s feeder remove it before performing the procedure below 1 When the machine rings pick u...

Страница 32: ...exit F Receive Ratio setting Note This setting applies to all reception modes The machine is initially set to automatically reduce the size of received faxes to fit the size of the printing paper This ensures that the edges of a fax are not cut off If desired you can turn this function off and have received documents printed at full size If a document is too long to fit on the printing paper the r...

Страница 33: ...ted MEMORY IS FULL will appear In this case change the Fax Receive setting to PAPER see page 30 and ask the sender to send the fax again FO P710 only Using the machine with an existing answering system If you have an answering system in a phone or other device connected to the same line as the machine and you want to receive both faxes and voice messages while you are out follow these steps 1 Make...

Страница 34: ... is paper in the paper tray Initial setting MEMORY 1 Press and 2 Press MEMORY to receive faxes to memory before printing them out Press to have received faxes printed without receiving them to memory 3 Press to exit F Erasing received faxes from memory When received faxes are held in memory due to a printing problem you can erase the faxes from memory without printing them out Caution When this pr...

Страница 35: ... outgoing message can be up to 60 seconds long While recording the display will show the time left to record 4 When finished replace the handset or press Checking the outgoing message To listen to the outgoing message press and The outgoing message cannot be erased If you need to change it repeat the recording procedure Recording an OGM Using the Answering System Turning on the answering system To...

Страница 36: ...ed follow the steps below 1 Press 2 Press to select YES REPEAT SKIP F Erasing received messages Erasing a single message While the message is playing press twice Erasing all messages In the date and time display press Recording memos You can record memos for yourself and other users of the machine Memos will be played back with any other recorded messages when is pressed 1 Pick up the handset 2 Pr...

Страница 37: ...r Press NO to turn off Voice Monitor 3 Press to exit F Maximum allowed recording time The answering system is initially set to allow each caller a maximum of 4 minutes to leave a message If desired you can change this setting to 15 30 or 60 seconds 1 Press and F 2 Press a number to select the recording time 15 seconds 30 seconds 60 seconds 4 minutes 3 Press to exit OGM Only mode Turn on this funct...

Страница 38: ... override code is different from the remote code page 35 1 Press and 2 Enter the desired 3 digit code 3 Press 4 Press to exit F Overriding the answering system Your callers should follow the steps below to override the answering machine 1 The caller calls your machine from a tone dial telephone When the outgoing message begins the caller presses on their telephone The caller will hear a short beep...

Страница 39: ...g long distance If the machine does not answer after two rings you can simply hang up before it answers saving yourself the cost of that call F If you do not want to use the Toll Saver function you can turn it off by following the steps below In this case the machine will answer after the number of rings set with the Number of Rings setting see page 27 Initial setting YES 1 Press and 2 Press YES t...

Страница 40: ...owing section Play new messages only First stop playback by pressing and then press Erase To erase the message you are currently listening to press 4 When you have finished listening to your messages you can do any of the following Erase all messages Press Repeat playback Press Perform other operations You can enter any of the remote commands described in the following section Hang up Before hangi...

Страница 41: ...Caution If you select TEL mode you will not be able to enter any other remote commands TEL FAX mode Recording a new outgoing message 1 Press 2 When you hear a short beep speak into the telephone to record the new message The message can be up to 60 seconds long After 60 seconds you will hear a beep and the new message will play back To stop recording before 60 seconds elapses press Recording a mem...

Страница 42: ...ready to begin copying press COPY HELP The machine can be used as a convenience copier Follow the steps below to make a copy Multiple copies are possible up to 9 per original page 1 Load the original s Maximum of 10 A4 size sheets The default resolution for copying is FINE To change the resolution or contrast setting press Note If STANDARD resolution is selected copying will take place at FINE res...

Страница 43: ...Display messages One of the following messages will appear while the machine rings if caller information is not available NO SERVICE No caller information was received Make sure that your service has been activated CALLER ID ERROR Noise on the telephone line prevented reception of caller information UNAVAIL ABLE The call was made from an area which does not have Caller ID service or the service is...

Страница 44: ... the call and FO P710 Press twice FO A760 Press twice Deleting all calls To delete all calls from the list return to the date and time display press and then follow these steps 1 FO P710 Press FO A760 Press 2 Press F F F F C C Printing the Caller ID list To print the Caller ID list follow the steps below 1 Press 2 Press to select YES Storing a number in the Caller ID list in the phonebook 1 Press ...

Страница 45: ...ll break the connection as soon as it receives Caller ID information when an UNAVAILABLE call is received The caller will hear a F Blocking Calls 3 second high pitch tone to signal the call s termination The call will not break off until the caller has hung up 1 Press 2 Press YES to turn on the function To turn off the function press NO 3 Press to exit Blocking calls from specified numbers Anti Ju...

Страница 46: ...ntil the number you wish to delete appears 3 FO P710 Press twice FO A760 Press twice Deleting all numbers 1 FO P710 Press FO A760 Press 2 Press Printing the Junk number list To print a list of your currently stored Anti Junk numbers follow the steps below 1 Press 2 Press to select YES F F F F C C F ...

Страница 47: ...operation Faxes can be received automatically when the reception mode is set to FAX TEL FAX or A M mode page 15 Faxes can be received manually by pressing when the call is answered on the machine s handset page 27 To use the Key Lock function you must first store a 4 digit Key Lock code as explained below and then activate the function as explained on the following page Storing the Key Lock code 1...

Страница 48: ...k function be sure to set up any Rapid Key numbers page 21 that you wish to use after the Key Lock function is activated To activate the Key Lock function hold down until KEY LOCK appears in the display If SET LOCK CODE appears in the display a Key Lock code has not been stored Store a Key Lock code and then activate the Key Lock function KEY LOCK will appear in the display while the Key Lock func...

Страница 49: ... below Initial setting NO 1 Press and 2 Press YES to turn on the distinctive ring function Press NO to turn off the distinctive ring function 3 Press to exit 4 Press to set the reception mode to FAX press until FAX appears in the display The distinctive ring function will not operate correctly unless the reception mode is set to FAX F When your fax number is dialled the machine will signal the cal...

Страница 50: ...oller forward so that it points straight up 3 Pull the left side of the white roller up out of its holder 4 Wipe the scanning glass and rollers with a clean cloth or swab Make sure that all dirt and stains such as correcting fluid are removed Dirt and stains will cause vertical lines on transmitted images and copies If the scanning glass is difficult to clean try moistening the cloth with isopropy...

Страница 51: ... any paper from the paper tray and push in the tray extension before cleaning the print head 1 Open the operation panel 5 Replace the left end of the white roller in its holder If the right end of the roller came out of its holder during cleaning re insert the right end into its holder before replacing the left end 6 Rotate the lever back down 7 Close the operation panel ...

Страница 52: ... film from the compartment lifting the left ends of the spools first Caution Do not use benzene thinner or other solvents Avoid touching the print head with hard objects The print head may be hot if the machine has just received a large number of documents If this is the case allow the print head to cool prior to cleaning 5 Replace the imaging film a Fit the right ends of the spools onto the pins ...

Страница 53: ... 8 Close the operation panel b Place the left ends so that the shafts of the gears fit into the holders 6 Turn the front gear in the direction shown until the film is taut About the lithium battery The machine uses a lithium battery to retain settings and information programmed in the machine when the power is turned off Battery power is consumed primarily when the power is off With the power kept...

Страница 54: ...d be no longer than two meters Make sure there are no modem devices sharing the same telephone line Check with the other party to make sure their fax machine is functioning properly Have your telephone line checked for line noise Try connecting the machine to a different phone line If the error persists the machine may need service 10 Troubleshooting Problems and Solutions Dialling and transmissio...

Страница 55: ...ng machine manually and make sure that it is responding you should hear a fax tone Nothing is printed at the receiving end Make sure that the document for transmission is placed face down in the feeder A distorted image is received at the other end Noise on the telephone line may cause distortion Try sending the document again Make a copy of the document on your machine If the copy is also distort...

Страница 56: ...copy or print a report to check your machine s printing ability Received images are distorted Noise on the telephone line may cause distortion Have the other party try sending the document again The print head may be dirty Clean the print head as explained on page 47 Make a copy or print a report on your machine If the copy or report is also distorted your machine may need service The quality of c...

Страница 57: ...r electrical appliance to the outlet to see if it has power The machine does not respond when you press any of its keys If a beep sound is not made when you press the keys unplug the power cord and then plug it in again several seconds later Automatic document feeding does not work for transmission or copying Check the size and weight of the document see Transmittable Documents on page 17 ...

Страница 58: ...ernates with another message indicating a problem fix the problem and try the fax operation again If no other message appears press to clear the message and then try the fax operation again If the error persists see Line Error on page 50 COVER OPEN Open the operation panel and make sure that the print compartment cover is completely closed press down on the marks on each side of the cover DOCUMENT...

Страница 59: ...ing is not possible an additional message will indicate the problem resolve the problem so that printing can continue see page 29 MESSAGE FO A760 only The indicated number of messages are recorded in the answering system NO STORED This appears if you attempt to search for an auto dial number when none have been stored ON HOOK DIAL The key has been pressed and the fax machine is waiting for you to ...

Страница 60: ...sy or the receiving fax machine does not answer Your fax machine will automatically reattempt the call See Automatic redialling on page 24 Continuous tone 3 seconds Indicates the end of transmission reception or copying Intermittent tone 3 beeps 5 seconds 1 second on 1 second off Indicates incomplete transmission reception or copying Rapid intermittent tone 35 seconds 0 7 seconds on 0 3 seconds of...

Страница 61: ... pressing then If the document doesn t feed out remove it as explained below Important Do not try to remove a jammed document without releasing it as explained below This may damage the feeder mechanism 1 Open the operation panel F Clearing Paper Jams 2 Rotate the lever on the left side of the roller forward so that it points straight up 3 Pull the left side of the white roller up out of its holde...

Страница 62: ...left end of the white roller in its holder If the right end of the roller came out of its holder while you were removing the document re insert the right end into its holder before replacing the left end 6 Rotate the lever back down 7 Close the operation panel ...

Страница 63: ...g jammed printing paper 1 Open the operation panel 2 Press the release and open the print compartment cover 3 Remove the paper 4 Turn the front gear in the direction shown until the film is taut 5 Close the print compartment cover Press down on the marks on both sides of the cover to make sure it clicks into place 6 Close the operation panel Press green release ...

Страница 64: ... Receiving Faxes Press until the desired reception mode appears in the display FAX mode The fax machine automatically answers and receives faxes TEL mode Answer all calls even faxes by picking up the handset To begin fax reception press TEL FAX T F mode The fax machine automatically answers and receives faxes Voice calls are signalled by a special ringing sound A M mode FO A760 only Select this mo...

Страница 65: ...nt restrictions 17 Document sizes 17 E Erasing received faxes 30 F Fax Duet distinctive ring 45 Fax Receive setting 30 FAX reception mode 15 27 Fax Signal Receive setting 28 H Halftone setting 18 Handset 9 Hold 28 Housing cleaning 49 I Imaging film checking and replacing 10 Initial settings 13 J Jams clearing 57 K Key lock function 43 Key Tone setting 16 L Letters entering 8 Line error 50 Loading ...

Страница 66: ...TEL 15 27 TEL FAX 15 26 Recording time 33 Redialling 23 25 Redialling automatic 24 Remote code 35 Removing original document 18 Resolution 18 Ringer volume 15 S Scanning glass cleaning 46 Sender s fax number entering 14 Sender s name entering 14 Speaker volume 15 Storing fax and phone numbers 20 T TEL reception mode 15 27 TEL LINE socket 10 TEL FAX reception mode 15 26 Telephone line cord 10 Time ...

Страница 67: ...r remote code 3 Press 4 After listening to your messages you can either hang up to save them or enter one of the commands on the reverse side REMOTE OPERATION CARD The card below is provided as a quick guide to remote operation Cut it out and carry it with you when you go out Remote Operation Guide ...

Страница 68: ... mode 8 4 OGM ONLY MODE Turn on 1 1 Turn off 1 2 PLAYBACK Play messages 7 Move backward repeat 2 Skip forward 5 Stop 0 Play new messages only 6 first stop playback ERASING MESSAGES Erase single message 3 Erase all messages 3 3 RECORDING A MEMO Start End 0 RECORDING A NEW OGM Start 4 ...

Страница 69: ...SHARP CORPORATION OF AUSTRALIA PTY LTD A C N 003 039 405 1 Huntingwood Drive Huntingwood Blacktown N S W 2148 SHARP CORPORATION PRINTED IN THAILAND TINSE4610XHTZ ...

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