shl23̲e̲18.fm
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Cannot recognize a
microSD memory
card/Cannot find
target data.
•
Is a microSD memory card inserted
properly? (
z
P.44)
•
Make sure data is not saved on the
internal memory. Data can be saved
on the internal memory besides a
microSD memory card.
Cannot operate the
keys/touch panel.
•
Turn off the power and then turn it
on.
•
Is the power turned on? (
z
P.50)
Cannot charge the
battery.
•
Is the power plug of the specified
charger (sold separately) securely
plugged into an outlet or a cigarette
lighter socket? (
z
P.46)
•
Are the desktop holder, charger
terminal, etc. clean? (
z
P.21)
Cannot turn on the
power.
•
Is the internal battery charged?
(
z
P.46)
•
Did you hold
f
down? (
z
P.50)
Cannot operate/The
screen does not
respond/Cannot turn
off the power.
•
You can force the power off by
holding down
f
for at least 8
seconds and releasing your finger
after the product vibrates. Turn the
product on again after a while.
(
z
P.51)
Cannot operate the
touch panel as
intended.
•
Make sure you are not operating
with hands wearing gloves etc.
•
Make sure you are not operating
with the tip of a fingernail or with
foreign object between the screen
and your fingers.
•
Restart the product. (
z
P.51)
Trouble
Detail
Screen response is
slow when you tap on
the screen/press the
keys.
•
Screen response may be slowed
down when a large amount of data
is stored in the product or being
transmitted between the internal
memory and a microSD memory
card.
Grip sensor does not
respond.
•
Make sure the product is not wet.
(
z
P.34)
•
Set Grip sensor to “OFF” and set it to
“ON” again.
auIC card(UIM) error.
is displayed.
•
Is an au Micro IC Card (LTE)
inserted? (
z
P.42)
The power is turned
off automatically.
•
Make sure the battery has not run
out. (
z
P.46)
The power is turned
off while the wake-up
logo is displayed.
•
Make sure the battery has not run
out. (
z
P.46)
(out of service
area icon) is
displayed.
•
Is reception good enough? (
z
P.56)
•
Is the product within the service
area? (
z
P.56)
•
Is your hand off the area around the
internal antenna? (
z
P.41)
A message indicating
that charging is
necessary is
displayed.
•
The battery is almost empty.
(
z
P.46)
Trouble
Detail
shl23_e.book 61 ページ 2013年11月26日 火曜日 午後2時33分