For inquiries, call:
Keitai Guarantee Service Center
Customer Service Center
For general information and charges
(toll free)
For loss, theft or damage
(toll free)
From fixed-line phones:
From au cell phones:
From fixed-line phones:
From au cell phones:
From fixed-line phones/au cell phones:
In case above numbers are not available,
call toll-free:
0120-925-919
0120-977-033
Business hours: 9:00 to 21:00 (7 days a week)
(except Okinawa)
0120-977-699
(Okinawa)
For service canceling procedure or operation
in case of loss or theft
(toll free)
TAPPING DIAL AND ZERO WILL CONNECT YOU TO AN OPERATOR
AFTER CALLING 157 ON YOUR au CELL PHONE.
area code not required
area code not required
Sold by: KDDI CORPORATION,
OKINAWA CELLULAR TELEPHONE COMPANY
Manufactured by: SHARP CORPORATION
Cell phone and PHS operators collect and recycle
unused telephones, batteries and battery
chargers at stores bearing the logo regardless
of brand and manufacturer to protect the
environment and reuse valuable resources.
October 2013, 1st Edition
Basic Manual