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Troubleshooting – 3D Images
Problem
Possible solution
• 3D images are not displayed.
• Is “3D auto change” set to “Off”? Press
3D
to switch to 3D mode.
• If “3D auto change” is set to “Mode 1” or “Mode 2” but no 3D images are displayed, check the display
format of the content being viewed. Some 3D image signals may not be recognised as 3D images
automatically. Press
3D
to select the appropriate display format for the 3D image.
• Is the power of the 3D glasses turned on?
• Are the 3D glasses set to 2D mode?
• Is there an obstacle between the 3D glasses and the TV, or is something covering the infrared receiver
on the 3D glasses? The 3D glasses operate by receiving a signal from the TV. Do not place anything
between the 3D infrared emitter on the TV and the infrared receiver on the 3D glasses.
• The 3D glasses turn off automatically.
• Is there an obstacle between the 3D glasses and the TV, or is something covering the infrared receiver
on the 3D glasses? The 3D glasses turn off automatically after three minutes if no signal is received
from the TV. Do not place anything between the 3D infrared emitter on the TV and the infrared receiver
on the 3D glasses.
AN-3DG10-S
• Pressing the power button on the 3D
glasses does not cause the LED light
to light.
• Is the battery in the 3D glasses exhausted? If the LED light does not light after pressing the power
button for more than one second, the battery is exhausted. Replace the battery.
AN-3DG20-B
• Sliding the switch to
3D
to turn on the
power does not cause the LED light
to light.
• Is the battery in the 3D glasses exhausted? If the LED light does not light after sliding the switch to
3D
to turn on the power, the battery is exhausted. Recharge the battery or supply power to the 3D
glasses via the TV using the USB cable (supplied accessory) as indicated in the operation manual of
the 3D glasses.
3D glasses lenses
• Do not apply pressure to the lenses of the 3D glasses. Also, do not drop or bend the 3D glasses.
• Do not scratch the surface of the lenses of the 3D glasses with a pointed instrument or other object. Doing so may damage the 3D glasses and
reduce the quality of 3D images.
• Use only the cloth provided with the 3D glasses to clean the lenses.
3D glasses infrared receiver
• Do not allow the infrared receiver to become dirty, and do not attach stickers to or otherwise cover the infrared receiver. Doing so may prevent the
receiver from operating normally.
• If the 3D glasses are affected by other infrared data communication equipment, 3D images may not be displayed correctly.
Caution during viewing
• Do not use devices that emit strong electromagnetic waves (such as cellular phones or wireless transceivers) near the 3D glasses. Doing so may
cause the 3D glasses to malfunction.
• The 3D glasses cannot operate fully at extreme high or low temperatures. Use them within the specified usage temperature range.
• If the 3D glasses are used in a room with fluorescent lighting (50/60 Hz), the light within the room may appear to flicker. In this case, either darken
or turn off the fluorescent lights when using the 3D glasses.
• Wear the 3D glasses correctly. 3D images will not be correctly visible if the 3D glasses are worn upside down or back-to-front.
• Other displays (such as computer screens, digital clocks, and calculators) may appear dark and difficult to view while wearing the 3D glasses. Do
not wear the 3D glasses when watching anything other than 3D images.
• If you lie on your side while watching the TV with 3D glasses, the picture may look dark or may not be visible.
• Be sure to stay within the viewing angle and optimum TV viewing distance when watching 3D images. Otherwise, you may not be able to enjoy
the full 3D effect.
• The 3D glasses may not work properly if there is any other 3D product or electronic device turned on near the glasses or TV. If this occurs, turn off
the other 3D product or electronic device or keep the device as far away as possible from the 3D glasses.
• Stop using this product in any of the following situations:
−
When images consistently appear doubled while you are wearing the 3D glasses.
−
When you have difficultly perceiving the 3D effect.
• If the 3D glasses are faulty or damaged, stop using them immediately. Continued use of the 3D glasses may cause eye fatigue, headaches and
illness.
• If you have any abnormal skin reaction, stop using the 3D glasses. In very rare instances, such reactions may be due to an allergic reaction to the
coating or materials used.
• If your nose or temples become red or you experience any pain or itchiness, stop using the 3D glasses. Pressure caused by long periods of use
may lead to such reactions and may result in skin irritation.
• You may not be able to use several menu items while you are watching the TV in 3D mode.
• You cannot use the 3D function in radio or data mode.
Usage range of the 3D glasses
• The 3D glasses can be used by receiving an infrared signal sent from the TV.
Operating range:
• From directly in front of the 3D infrared emitter on the TV: approx. 5 m (within approx. 30° horizontally and 20° vertically)
−
The 3D infrared emitter lights in 3D mode.
NOTE
• These 3D glasses are only for use with SHARP LCD TVs supporting 3D.
Enjoying 3D image viewing
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