sharkclean .com
The 1-Year Limited Warranty applies to purchases made from authorized retailers of
SharkNinja Operating LLC
.
Warranty coverage applies to the original owner and to the original product only and is not transferable.
SharkNinja warrants that the unit shall be free from defects in material and workmanship for a period of
1 year from the date of purchase when it is used under normal household conditions and maintained
according to the requirements outlined in this instruction manual, subject to the following conditions and
exclusions.
What is covered in my warranty?
1. The original unit and/or non-wearable components deemed defective, in SharkNinja’s sole discretion,
will be repaired or replaced for up to 1 year from the original purchase date.
2. In the rare event that a replacement unit is issued, the warranty coverage ends six months following the
receipt date of the replacement unit or the remainder of the existing warranty, whichever is greater. If
the unit is replaced, SharkNinja reserves the right to replace the unit with one of equal or greater value.
What is not covered in my warranty?
Our Customer Service/Product Specialists are available to provide all the warranty service options available
to you, including the possibility of upgrading to our VIP Warranty Service Options for select product
categories.
1. Normal wear and tear of wearable parts such as filters, pads etc., which require regular maintenance
and/or replacement to ensure the proper functioning of your unit are not covered by this warranty.
2. Any unit that has been tampered with or used for commercial purposes.
3. SharkNinja will cover the cost for the customer to send in the unit to us for repair or replacement. A fee
of $24.95 (subject to change) for return shipping costs will be charged at the time of return shipment of
the repaired or replacement unit.
4. Damage caused by misuse, abuse, or negligent handling, or damage due to mishandling in transit.
5. Consequential and incidental damages.
6. Defects caused by or resulting from damages from shipping or from repairs, service or alteration to the
product or any of its parts which have been performed by a repair person not authorized by SharkNinja.
7. Products purchased, used or operated outside of North America.
Problems with your unit/How to get service
If your appliance fails to operate properly while in use under normal household conditions within the warranty
period, visit sharkclean.com for product care/maintenance self-help. Our Customer Service and product
specialists are also available at 1-800-798-7398 to assist with product support and warranty service options.
How to initiate a warranty claim
You can call 1-800-798-7398 to have a Customer Service specialist assist you. Please note you must call
1-800-798-7398 to initiate a warranty claim. Return and Packing Instruction information will be provided at
that time.
For Customer Service hours, visit sharkclean.com/support
Replacement parts are available for purchase at sharkaccessories.com. For more information on which parts
are classified as wearable and non-wearable, please visit sharkclean.com/warranty
This warranty gives you specific legal rights, and you also may have other rights that vary from state to state.
Some states do not permit the exclusion or limitation of incidental or consequential damages, so the above
may not apply to you.
One (1) YEAR LIMITED WARRANTY
BATTERY REMOVAL AND DISPOSAL
This product uses a battery. When the battery no longer holds a charge, it should be removed from the vacuum and
recycled.
DO NOT
incinerate or compost the battery.
When your lithium-ion battery needs to be replaced, dispose of it or recycle it in accordance with local ordinances or regulations.
In some areas, it is illegal to place spent lithium-ion batteries in the trash or in a municipal solid waste stream. Return spent battery
to an authorized recycling center or to retailer for recycling. Contact your local recycling center for information on where to drop
off the spent battery.
For more information on battery removal for disposal, please visit sharkclean.com/batterysupport.
The RBRC™ (Rechargeable Battery Recycling Corporation) seal on the lithium-ion battery indicates that the costs to recycle
the battery at the end of its useful life have already been paid by SharkNinja. In some areas, it is illegal to place spent lithium-
ion batteries in the trash or municipal solid waste stream and the RBRC program provides an environmentally conscious
alternative.
RBRC, in cooperation with SharkNinja and other battery users, has established programs in the United States and Canada
to facilitate the collection of spent lithium-ion batteries. Help protect our environment and conserve natural resources by
returning the spent lithium-ion battery to an authorized SharkNinja service center or to your local retailer for recycling. You
may also contact your local recycling center for information on where to drop off the spent battery, or call 1-800-798-7398.
TECHNICAL SPECIFICATIONS
Voltage: 14.4 V
Battery type: DC 14.4 V Li-ion 2550 mAh
Expected runtime: 60 minutes
Expected charging time: 3 hours
TIP:
You can find the model and serial
numbers on the QR code label located
on the bottom of the robot and battery.
RECORD THIS INFORMATION
Model Number: ________________________
Date Code: ____________________________
Date of Purchase: ______________________
(Keep receipt)
Store of Purchase: ______________________
REGISTER YOUR PURCHASE
registeryourshark.com