
sharkclean .com
sharkclean .com
REPLACEMENT PARTS
MAINTENANCE
NOTE:
To order replacement parts and filters, visit
sharkaccessories.com
.
Filter
RVFFK950
Brushroll
1152FK950
Side Brushes
RVSBK950
Dust Bin
1157FK850C
Brushroll Access Door
1154FK950
Battery
RVBAT850
TROUBLESHOOTING
MAINTENANCE
If any error lights are illuminated or flashing on your Shark ION™ Robot, see the error code
chart below:
ERROR CODE
SOLUTION
ALL LED LIGHTS
are off
Power may be turned off or battery may need charging. Turn
power switch to On position. If no response, place robot on dock
to charge.
CLEAN (RED) + !
flashing together
Suction motor failure. Remove blockages and clean filters.
Remove dust bin and make sure nothing is blocking suction.
CLEAN LIGHT
flashing red
Robot may be stuck on an obstacle. Move robot to a new location
on a level surface.
Front bumper may be jammed. Check bumper.
If light continues to flash, remove the front caster wheel and clean
the wheel housing.
MAX LIGHT
flashing
Robot may be stuck on an obstacle. Move robot to a new location
on a level surface.
Front bumper may be jammed. Check bumper.
If light continues to flash, remove the front caster wheel and clean
the wheel housing.
DOCK LIGHT
flashing
Your robot’s BotBoundary™ sensors are reporting an error.
Please contact Customer Service at 1-800-798-7398.
CLEAN (RED) + DOCK
flashing together
Cliff sensors are reporting an error.
Wipe cliff sensors with a clean cloth.
Robot cannot start due to an error. Ensure your robot is on a
level surface with no obstructions.
CLEAN (RED) + MAX
flashing together
The dust bin has been removed and needs to be reinserted.
MAX AND ! LIGHTS
flashing together
A side brush is stuck. Remove debris from side brushes.
CLEAN (RED) + MAX + !
flashing together
A wheel is stuck. Remove debris from wheel.
DOCK, MAX, AND ! LIGHTS
flashing together
Blockage in brushroll. Remove obstruction.
For all other issues, please call Customer Service at 1-800-798-7398.