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AUST: 1800 890 840  

NZ: 0800 002 999

Ordering Replacement Parts

Troubleshooting Guide

PROBLEM

POSSIBLE REASONS & SOLUTIONS

Sonic Duo

 is squirting 

foam from the spray nozzle.

1.   The Reusable Bottle is not firmly inserted into the unit. Make sure that you hear 

an audible “Click” when you insert the Reusable Bottle into the appliance. 

2.   There may be air in the system. Hold down the spray button for 5 to 10 seconds 

to flush the system.

Sonic Duo

 doesn’t spray.

1.  Make sure that the Reusable Bottle is inserted all the way in. You should hear an 

audible “Click” when inserted.

2.   Check that there is enough cleaning solution in the Reusable Bottle. If not, add 

more.

3.   The bottle cap on the Reusable Bottle may need to be cleaned. Remove it from 

the Reusable Bottle and rinse it under running water and then replace it onto the 
Reusable Bottle.

4.   There may be air in the system. Hold down the spray button for 5 to 10 seconds 

until solution comes out of the spray nozzle.

5.   The coloured spray nozzle at the front of the unit where the spray comes 

out may be clogged. Clean the spray nozzle by removing it from the unit. To 
remove it, grip the small lips at the top and bottom of the spray nozzle and 
turn counterclockwise. Run the spray nozzle under warm water to clean it out. 
Reinsert the spray nozzle by lining up its grooves with the inside of the nozzle 
hole. Turn clockwise until the lips return to the top and bottom positions. 

Sonic Duo

 turns 

off when the handle 
is lowered.

1.   The Sonic Duo

 automatically turns off when the handle is lowered to low. This 

is a safety mechanism to ensure that the machine will turn off if it is dropped. To 
keep the Sonic Duo

 on when cleaning under low profile items, simply twist the 

handle to the left or right and engage the swivel. When the handle is swivelled 
and lowered, the Sonic Duo

 will remain on.

The cap of the Reusable 
Bottle is stuck inside 
the Sonic Duo

™ 

after the 

bottle was removed.

1.   To remove the cap, hold center valve of the cap with your fingers and gently pull 

it out. If it doesn’t come out easily, use a set of long nose pliers for leverage. Be 
careful not to crack the center valve when applying pressure and lifting up.

The Reusable Bottle 
fell out.

1.   The Sonic Duo

 is not meant to be turned upside down. When upside-down, the 

Reusable Bottle is at risk for falling out of its cradle. Please do not turn the Sonic 
Duo

 upside-down. If it is necessary to turn the unit upside-down, remove the 

Reusable Bottle first.

Sonic Duo

 turns off on 

its own.

This unit is equipped with an automatic protector. If for some reason your 
appliance overheats, the protector will automatically turn the unit off. Should this 
occur, perform the following steps to restart the appliance:
1.   Move the switch to the “O” (Off) position.
2.   Unplug.
3.  Allow the unit to cool for around 45 minutes.
4.   Plug  in.
5.  Turn the switch on to restart.

NOTE: 

Some parts may be available at your local retailer. 

Contact customer service for any other servicing. 

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10

5

PART

PART NO.

1

Hard Floor Cleaning Pad

P_KD450_L

2

Wood & Hard Floor Cleaner

P_KD450_C

3

Hard Floor Polishing Pad

P_KD450_M

4

Wood & Hard Floor Polish

P_KD450_E

5

Carpet/Rug Cleaning Pad

P_KD450_I

6

Carpet Scrub ‘n Stain Removal Pad

P_KD450_J

7

Activating Pretreater, Carpet Stain & 
Odour Remover

P_KD450_F

8

Low Moisture - No Rinse - Carpet Shampoo

P_KD450_N

9

Storage Tray

P_KD450_G

10

Reusable Bottle for Hard Floor Cleaning 
Solution with Black Cap

P_KD450_B

Содержание KD45ONZ

Страница 1: ...KD450NZ OWNER S GUIDE SONIC DUO Carpet Wood Hard Floor Cleaner...

Страница 2: ...d to test an isolated area of the surface to be cleaned before proceeding You should always check the use and care instructions from the floor manufacturer Always check with the carpet manufacturer or...

Страница 3: ...hin a square In a double insulated appliance two systems of insulation are provided instead of grounding No grounding means is provided on a double insulated appliance nor should a means for grounding...

Страница 4: ...MBLY 1 Insert the handle into the neck of the main body of the Sonic Duo Push the mop handle and main body of the appliance together until you hear it click into place Fig 1 2 Hold the power cord and...

Страница 5: ...ure that it is well inserted You will hear an audible Click when the Reusable Bottle is inserted properly Fig 9 6 Twist the quick cord release holder to unwrap the power cord completely Fig 10 Plug in...

Страница 6: ...ug into an electrical outlet and slide the ON OFF button to turn the Sonic Duo on Select the faster Carpet Mode II Fig 19 8 Lightly step on the back of the scrubbing head to release the handle WARNING...

Страница 7: ...ire replacement Never use powder detergents Only use liquid detergent to launder the cleaning pads OR A The Sonic Duo may have been left in the same spot for too long with a wet cleaning pad Never lea...

Страница 8: ...ace For best results we recommend that you clean the floor using the Shark Wood Hard Floor Cleaner first and allow time to dry before polishing 2 Attach the Hard Floor Polishing Pad to the bottom of t...

Страница 9: ...l Tips Change the Wood Hard Floor Cleaning Pad frequently for best results Always vacuum floors and carpets before cleaning or polishing If you notice any uneven areas or streaking DO NOT go over the...

Страница 10: ...if it is dropped To keep the Sonic Duo on when cleaning under low profile items simply twist the handle to the left or right and engage the swivel When the handle is swivelled and lowered the Sonic Du...

Страница 11: ...19 20 AUST 1800 890 840 NZ 0800 002 999 Notes Notes...

Страница 12: ...ns when the appliance is used The product has not been misused abused neglected altered modified or repaired by anyone The product has been subjected to fair wear and tear The product has not been use...

Страница 13: ...Printed in China Illustrations may differ from actual product KD450NZ_26_IB_E_150615_1 IPX4 GMA 102233 EA 002...

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