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Upgrading the firmware
The firmware installed in the fixture can be identified in different ways:
•
When powering on the fixture, the display shows the current installed firmware version
•
Going to the MENU → INFO → FIRMWARE VERSION
• Through RDM
We recommend that the fixture’s firmware is always up-to-date. The latest firmware version is available for download under the
respective product at www.sgmlight.com.
To update your P-1 with the latest firmware use an SGM USB 5-Pin-XLR uploader cable (available from your nearest SGM dealer)
and a Windows-based computer with the SGM Firmware Tool software installed (also available for download at www.sgmlight.com).
Additionally, the Firmware Tool software offers a simple DMX controller featuring 512 DMX channels for test purposes.
Cleaning
SGM luminaires with IP65-rating do not need cleaning inside the fixture. However, cleaning the front lens may be needed to achieve
the maximum light output after exposure to dust, sand, or dirt. The exterior housing can also be cleaned to get a better look. To main-
tain adequate cooling, fans must be cleaned periodically.
Whenever necessary, clean the P-1 using a soft cloth dampened with a solution of water and a mild detergent. Do not use products
that contain solvents, abrasives, or caustic agents for cleaning, as they can cause damage to hardware, cables, and connectors.
The level of cleaning required will vary greatly depending on the operating environment and installation. Therefore, it is recommended
to do frequent check-ups the first few weeks of operation to see how often cleaning is necessary.
Maintenance /Service
Figure 12: SGM Firmware tool
Troubleshooting
Problem
Potential cause(s)
Remedies
Fixture does not respond or
appears to be completely dead.
No power to the fixture.
Confirm that the power is switched on, confirm that the
cables are plugged in, and the TRUE1 connector is
inserted and turned to its locked position.
The batteries are discharged.
Charge the batteries by connecting AC power.
The fixture has been turned off.
Press any button on the control panel to turn on the fixture.
Fixture suddenly turned off.
Power was turned off.
Check the power supply, switches and breakers.
Fixture suddenly stopped
responding.
The wireless transmitter or connections, was disconnected/
tampered with.
Inspect the wireless transmitter and connections.
DMX cables were disconnected.
Inspect DMX cables.
Fixture operates irregularly /
abnormal.
DMX cable polarization is inverted (pin 2 + 3).
Install a polarity-inverter or replace cables.
DMX link is not terminated.
Install a XLR 120ohm DMX termination at the end of
the DMX link.
Corrupted DMX cable.
Replace or repair defective cables and/or connections.
The fixture operates an internal program.
Go to MENU → MANUAL → STOP PROGRAM
A corrupted fixture generates noise/disruptions on the DMX link.
Track and isolate the corrupted fixture.
Color is uneven.
The minimum values are out of calibration.
Contact your local SGM dealer or [email protected]
The SGM Calibration Data set has been lost.
Contact your local SGM dealer or [email protected]
