21
EN
Fault
Cause
Remedy
The brewing unit cannot be
closed.
The strainer support was not closed
correctly or not appropriately assembled
into the brewing unit and got entangled.
Fold the bracket closure (B) upwards,
remove the strainer support (C to
E), check for faults/irregularities and
reassemble.
The display element
beverage quantity / brewing
process
flashes quickly
during the brewing phase.
Appliance requires descaling.
Descale the appliance according
to section "5.
Cleaning, care and
maintenance".
The beverage quantity is too
high or too low.
The beverage quantity was not set
appropriately.
Set the desired beverage quantity
according to section "3.
Preparation of
beverages".
The water reservoir does not contain
sufficient water for preparation of a large
beverage quantity.
Please fill the water reservoir (L)
appropriately and assemble.
The respective strainer support is
clogged.
Clean the respective strainer support
according to section "5.
Cleaning, care
and maintenance".
Tea is too cold or too hot.
The temperature was not set
appropriately.
Set the desired temperature according
to section "3.
Preparation of beverages".
You feel the steep time for
tea is too short or too long.
The steep time was not set
appropriately.
Set the desired steep time according to
section "3.
Preparation of beverages".
After the heat-up phase (cup
is flashing)
the appliance
switches off without
performing the brewing
process.
The respective strainer support is
clogged.
Clean the respective strainer support
according to section "5.
Cleaning, care
and maintenance".
Technical fault
Contact your competent customer
support desk.
The heat-up phase takes
very long.
The appliance has become very hot and
must cool.
Pleas wait until the brewing process is
started. If applicable, leave the appliance
to cool for a few minutes.