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11 

Problem 

Possible Cause 

Solution 

Hard or untreated water is 

being delivered

 

Bypass Valve is open or faulty 

Fully close Bypass Valve or replace. Also 

check for multiple bypasses 

Media is exhausted due to high water 

usage 

Check program settings or diagnostics for 

abnormal water usage 

Meter not registering 

Remove Meter and check for rotation or 

foreign material 

No Salt or low level of Salt in Brine Tank 

Add proper type of salt to Brine Tank 

Insufficient brine level in Brine Tank 

Check refill setting in programming. Check 

Refill Flow Control for restrictions or debris 

and clean or replace 

Damaged Seal and Spacer Stack 

Assembly 

Replace Seal and Spacer Stack Assembly 

Control valve body type and piston type 

mix matched 

Verify proper control valve body type and 

piston type match 

Fouled media bed 

Replace media bed 

System uses too much salt 

Improper refill setting 

Check refill setting 

Improper program settings 

Check program setting to make sure they 

are specific to the water quality and 

application needs 

Control valve regenerates frequently 

Check for leaking fixtures that may be 

exhausting capacity or system is 

undersized 

Slow drip from brine refill tubing. Float 

Valve is not designed to shut off a drip 

Replace Seal and Spacer Stack Assembly 

 

Troubleshooting the Control Valve 

To obtain a complete service manual with parts breakdown visit www.pacificwaterinc.com 

Содержание 960SM Series

Страница 1: ...Single Metered Water Softening System Owner s Manual Series 960SM...

Страница 2: ...ontents System Specifications and Warnings 3 Start Up Instructions 4 Series 960 Control Valve Programming 5 Manually Regenerating the Water Softener 8 Bypass Valve Operation 9 Troubleshooting the Cont...

Страница 3: ...ontrol valve and fittings are not designed to support the weight of the system or the plumbing Do not use Vaseline oils other hydrocarbon lubricants or spray silicone anywhere A silicone lubricant may...

Страница 4: ...n to advance the controller to the next cycle The softener is now in the Fast Rinse cycle Leave the unit in the Fast Rinse cycle for at least five minutes While the system is rinsing manually fill the...

Страница 5: ...5 Control Valve Programming Series 960 Control Valve Programming...

Страница 6: ...EXT and the UP Arrow buttons at the same time and hold for 3 seconds Step 2 Raw Water Hardness Adjust to the correct hardness by pressing the UP or DOWN arrow button Default setting 20 grains per gall...

Страница 7: ...time of day will flash indicating that it needs to be set Step 1 Press SET CLOCK Step 2 Current Time of Day Hours Adjust to the correct hour by pressing the UP or DOWN arrow button Press NEXT to go t...

Страница 8: ...the water you may want to manual regenerate the softener using the delayed regeneration method To initiate a delayed regeneration simply push the REGEN button one time Don t hold the button down REGE...

Страница 9: ...9 Bypass Valve Operation Normal Operation Bypass Operation Diagnostic Mode Shut Off Mode...

Страница 10: ...Connect Meter to three pin connection labeled METER on Circuit Board Remove and reconnect to ensure proper connection Restricted stalled Meter Turbine Remove Meter and check for rotation or foreign m...

Страница 11: ...place Damaged Seal and Spacer Stack Assembly Replace Seal and Spacer Stack Assembly Control valve body type and piston type mix matched Verify proper control valve body type and piston type match Foul...

Страница 12: ...12 OM A960SM Printed in the USA Version 160915 1...

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