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10 

Problem 

Possible Cause 

Solution 

No display on Control Valve 

Circuit Board 

No power at electrical outlet

 

Repair outlet or use working outlet 

Control Valve Power Cord not plugged 

onto Control Valve Circuit Board 

Make sure Control Valve Power Cord is 

connected securely at both ends

 

Improper power supply

 

Verify proper voltage is being delivered to 

Circuit Board 

Defective 

Circuit Board 

Replace 

Circuit Board 

Control Valve Circuit Board 

does not display correct time 

of day

 

Control Valve Power Cord plugged into 

electric outlet controlled by light switch

 

Use uninterrupted outlet

 

 Tripped Breaker Switch and/or tripped GFI  Reset Breaker Switch and/ or GFI switch

 

Power outage

 

Reset time of day. If Circuit Board has 

battery back up present, the battery may 

be depleted. Replace if necessary.

 

Defective Circuit Board

 

Replace Circuit Board

 

Display does not indicate that 

water is flowing. (Normally the 

word “Softening” flashes on 

the display when water is 

being used.)

 

Bypass valve in bypass position

 

Turn Bypass Handles to place Bypass in 

service position

 

Meter is not connected to meter connection 

on Circuit Board or is not connected 

securely

 

Connect Meter to three-pin connection 

labeled METER on Circuit Board. Remove 

and reconnect to ensure proper 

connection

 

Restricted/ stalled Meter Turbine

 

Remove Meter and check for rotation or 

foreign material

 

Defective Meter

 

Replace Meter

 

Defective Circuit Board

 

Replace Circuit Board

 

Time of day flashes on and off

 

Power outage

 

Reset time of day. If Circuit Board has 

battery back up present, the Battery may 

be depleted. Replace if necessary.

 

Control valve does not 

regenerate automatically when 

the REGEN button is 

depressed and held. 

 

Broken Drive Gear or Drive Cap Assembly

 

Replace Drive Gear or Drive Cap 

Assembly

 

Broken Piston Rod

 

Replace Piston Rod

 

Defective PC Board

 

Defective PC Board

 

Control valve does not 

regenerate automatically but 

does 

when the REGEN button 

is depressed and held.  

Bypass Valve in bypass position 

Turn Bypass Handles to place Bypass in 

service position 

Meter is not connected to meter connection 

on Circuit Board or is not connected 

securely

 

Connect Meter to three pin connection 

labeled METER on Circuit Board. Remove 

and reconnect to ensure proper 

connection

 

Restricted/ stalled Meter Turbine

 

Remove Meter and check for rotation or 

foreign material

 

Incorrect programming 

Check for programming error 

Defective Meter

 

Replace Meter

 

Defective Circuit Board

 

Replace Circuit Board 

 

Troubleshooting the Control Valve 

Содержание 960SM Series

Страница 1: ...Single Metered Water Softening System Owner s Manual Series 960SM...

Страница 2: ...ontents System Specifications and Warnings 3 Start Up Instructions 4 Series 960 Control Valve Programming 5 Manually Regenerating the Water Softener 8 Bypass Valve Operation 9 Troubleshooting the Cont...

Страница 3: ...ontrol valve and fittings are not designed to support the weight of the system or the plumbing Do not use Vaseline oils other hydrocarbon lubricants or spray silicone anywhere A silicone lubricant may...

Страница 4: ...n to advance the controller to the next cycle The softener is now in the Fast Rinse cycle Leave the unit in the Fast Rinse cycle for at least five minutes While the system is rinsing manually fill the...

Страница 5: ...5 Control Valve Programming Series 960 Control Valve Programming...

Страница 6: ...EXT and the UP Arrow buttons at the same time and hold for 3 seconds Step 2 Raw Water Hardness Adjust to the correct hardness by pressing the UP or DOWN arrow button Default setting 20 grains per gall...

Страница 7: ...time of day will flash indicating that it needs to be set Step 1 Press SET CLOCK Step 2 Current Time of Day Hours Adjust to the correct hour by pressing the UP or DOWN arrow button Press NEXT to go t...

Страница 8: ...the water you may want to manual regenerate the softener using the delayed regeneration method To initiate a delayed regeneration simply push the REGEN button one time Don t hold the button down REGE...

Страница 9: ...9 Bypass Valve Operation Normal Operation Bypass Operation Diagnostic Mode Shut Off Mode...

Страница 10: ...Connect Meter to three pin connection labeled METER on Circuit Board Remove and reconnect to ensure proper connection Restricted stalled Meter Turbine Remove Meter and check for rotation or foreign m...

Страница 11: ...place Damaged Seal and Spacer Stack Assembly Replace Seal and Spacer Stack Assembly Control valve body type and piston type mix matched Verify proper control valve body type and piston type match Foul...

Страница 12: ...12 OM A960SM Printed in the USA Version 160915 1...

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