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Cutter Error Treatment
When the motor is locked during paper cutting due to a cutter error and the paper cover does not open,
recover the printer according to the following procedure.
(1) Turn off the printer.
NOTE
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Be sure to turn off the printer before handling a cutter error.
(2) Operate the release lever repeatedly to the end while holding the paper cover to return the cutter
blade to the home position. Then, the paper cover can be opened. When there is a paper jam,
remove it.
(3) Set the thermal paper straight and then close the paper cover gently.
(4) Turn on the printer.
(5) When the printer is recovered, the LED lights in green.
NOTE
◆
DO NOT use such as ballpoint pens, drivers, and cutter knives to remove a paper jam.
Be careful not to damage the printer.
Especially, do not touch the thermal head because it is easy to break.
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Be careful not to cut your fingers or be injured by the cutter blade.
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DO NOT apply excessive force on the cutter blade.