82
04/2020
Problem
Possible Cause
Action
Device does not
operate.
Device has been ope-
rated for more that 30
seconds in one cycle.
Allow the device to
cool down for min. 1
minute before start-
ing the next cycle.
Movable acces-
sory has difficul-
ties to turn and
is slow.
Battery is low.
Charge the battery.
Follow the steps
in chapter 4.4 –
CHARGING THE
DEVICE.
Obstacle in the glass
bowl.
Remove the
obstacle.
Movable
accessory is not pro-
perly placed into the
glass bowl.
Place the movable
accessory onto the
stick for the insert,
located on the
bottom of the glass
bowl.
Food is not pro-
perly chopped.
Glass bowl is over-
filled.
Reduce the food
quantity in the
glass bowl. Follow
recommendations
in chapter 5.4 –
GUIDELINE.
Food pieces are too
large.
Cut the food into
smaller pieces.
Chopping operation
time too short.
Repeat the chopping
cycle until preferred
food size is reached.
Follow recommen-
dations in chapter
5.4 – GUIDELINE.