Release Version 1.0
9
6. Troubleshooting
Symptom
Identification method
No power.
• Check the power supply input.
• Make sure that the dedicated adapter is used.
• Check if the PWR LED of the product works normally.
• Check the coaxial cable connection.
No video.
• Check if the LINK LED of the product works normally.
• Check if the LED of the RJ-45 terminal works normally.
• Check whether the transmission distance is greater than the
recommended transmission distance.
• Verify that the network cable pins are arranged correctly.
• When using the PoE function, make sure that the PoE switch on
the transmitter is set to ON.
PoE doesn't funtion
• Verify that the network cable pins are arranged correctly.
• Check if the NETWORK CABLE transmission distance is within
100m. (Based on CAT.5e)
• When using the PoE function, make sure that the PoE switch on
the transmitter is set to ON.
• Make sure your IP camera is PoE capable.
Network connection
is unstable
• Verify that the network cable pins are arranged correctly.
• Check the area for radio devices or devices that generate strong
radio waves.
• Check whether the network configuration is designed correctly.
(Receiver and transmitter 1: 1 configuration is recommended)
• Perform pairing again if a new network configuration or a network
configuration is changed.
