T/AML2C/080
28th November 2019
6) Further Information and Frequently Asked Questions
The Doorbell will emit a sound when the Bell
Button is pressed to inform the person ringing the
Doorbell that the Device has registered the button
being pressed. To turn this feature off, you will need
to turn on “Device Hints” under “Alert and Mes-
sage”.
To alter the order your devices appear on your
device feed tap the button in the top left corner
to alter the view and list your devices. If you then
tap the icon with an upward arrow next to the “+”
for add new device. You can now move and
rearrange the order of the devices using the 3
lines next to each device feed.
What GB Memory Card can this device support?
The product is compatible with a Micro SD card up to 32 GB.
Why is my device offline/wont wake up?
Have you refreshed the device page by pulling the screen down and releasing?
The Device may have low battery and need charging.
Check other products on your Wifi to determine whether your Wifi is working.
Does the Wifi have adequate signal strength where the Device is located? Try moving the
product closer to the Wifi router to check this.
Reset the Device and reconfigure to Wifi if all options have been exhausted.
How do I configure the Doorbell to a different Wifi Network?
The Device must be woken up using the Bell Button and then RESET by holding the Reset button on
the reverse until the voice prompt “Restore factory settings please don’t power off” begins.
Why does the Doorbell not respond when the Reset button is pressed?
Have you woken the Doorbell using the Bell Button first? Are you holding the Reset Button for at
least 5 seconds? If yes, remove batteries and let the unit power down, reinsert batteries let the unit
power up and configure to Wifi and then try again.
