• Place drive on a flat, static dissipative surface and
handle with extreme care. Always follow all EOS/
ESD precautions to avoid damage to the electrical
assemblies.
Shipping:
When transporting or shipping a drive, a Seagate
approved container must be used. Keep your original
box. They are easily identified by the Seagate Ap-
proved Package label. Shipping a drive in a non-
approved container voids the drive warranty.
Seagate repair centers may refuse receipt of compo-
nents improperly packaged or obviously damaged in
transit. Contact your Authorized Seagate Distributor to
purchase additional boxes. Seagate recommends ship-
ping by an air-ride carrier experienced in handling
computer equipment.
Product repair and return information
Seagate customer service centers are the only facilities
authorized to service Seagate drives. Seagate does
not sanction any third-party repair facilities. Any unau-
thorized repair or tampering with the factory-seal voids
the warranty.
Hawk 1LP (Wide) Installation Guide, Rev. B 11
