14
ENGLISH
PROBLEM
SOUNDS
LIGHTS
SOLUTION
I forgot my
Programming Code.
—
—
Check the back of this guide or the
back of the Alarm Assembly for default
Programming Code.
If needed, restore lock to factory settings.
See
Factory Default Reset
on page
12.
I need to delete a
User Code that I don’t
remember.
—
—
Delete all User Codes. Then add all
needed User Codes back into the lock.
See
Programming the Touchscreen
on
page 7.
Cannot add a new User
Code.
—
Yellow dot
flashing
1 was not pressed after entering
Programming Mode.
2 beeps
2 Red
30 User Codes already exist. Delete a
User Code before adding a new one. See
Delete User Code
on page 7.
Second User Code entry did not match
first User Code entry.
The new User Code matches the first 4 - 6
digits of the existing Programming Code.
Cannot delete a User
Code.
—
Yellow dot
flashing
2 was not pressed after entering
Programming Mode.
2 beeps
2 Red
First User Code entered did not match any
current User Code.
Second User Code entered did not match
first User Code entered.
Cannot change
Programming Code.
—
Yellow dot
flashing
3 was not pressed after entering
Programming Mode.
2 beeps
2 Red
Second Programming Code entered
did not match first Programming Code
entered.
First 4 - 6 digits of new Programming
Code match an existing User Code.
Cannot delete all User
Codes.
—
Yellow dot
flashing
6 was not pressed after entering
Programming Mode.
The 2nd Programming Code entered was
not valid.
User Code does not
unlock lock.
1 beep
1 Red
User Code entered is not a valid User
Code.
User Code cannot be
entered after Outside
Schlage button is
pressed.
1 beep
Green
then
Red
Vacation Mode is enabled. Disable
Vacation Mode. See
Disable Vacation
Mode
on page 7.
1 beep
1 Red
Too many incorrect User Codes have been
entered. Wait 30 seconds and try again.
Backlighting does not
come on when Outside
Schlage button is
pressed and User Code
cannot be entered.
—
—
Batteries are completely dead and no
electronic operations are possible. See
Replacing the Batteries
on page 5.
The battery tray is not connected.
The cable that runs through the door
is not connected. Remove the Alarm
Assembly and check the connection. See
Step 7
of the
Touchscreen Deadbolt
with Alarm Installation Instructions
for help.
TROUBLESHOOTING
