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F.A.Q
QUESTION ANSWER
The unit does not perform the SMS command, even though I
receive confirmations that the command is executed.
• No connection between the remote control and the heat pump. Check the
installation and make sure that the remote control is pointed at the heat
pump indoor unit.
The unit will not respond to a text message and will not execute
commands despite all indication lights lighting as they should.
• Check if the SIM card works using a standard mobile phone.
• Prepaid cards, check if there is money on the card.
Text command is executed by the unit but I do not receive any
confirmations.
• Check if the SIM card works using a standard mobile phone.
• Prepaid cards, check if there is money on the card.
• Check that the GSM signal strength is sufficient.
• Check if ”administrator-mode” is activated. Page 4.
GSM indicator light on constantly.
• The indicator will be on for 30 seconds during start-up of the device.
• No GSM signal.
GSM indicator flashing slowly.
• Error on SIM card or GSM unit. Test SIM card in standard mobile phone.
Battery indicator light gone out.
• The backup battery is either switched off or disconnected, check that the
battery switch is in the ON position.
Battery indicator light flashing slowly.
• The unit has lost external power and the rechargeable backup battery
is running out. Check that the external power supply is working and is
connected.
Power indicator light is off.
• The unit has lost external power. Check that the adapter is working and is
connected.
TROUbLESHOOTING
9
SUOMI
ENGLISH