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SECTION 8  Troubleshooting

 

 
 

Rev C 

 

123

 

SATO  M-8400RV  Service Manual 

 

 8-5  Error Signals 

LED 

LCD 

MESSAGE 

AUDIBLE 

BEEP 

ERROR 

CONDITION 

TO CLEAR 

Error On 

Machine Error 

1 Long 

Machine Error 

Cycle power ON/OFF 

Error On 

EEPROM 

Error 

1 Long 

EEPROM 

Read/Write 

Cycle power ON/OFF 

Error On 

Head Error 

1 Long 

Head 

Cycle power ON/OFF 

Error On 

Sensor Error 

3 Short 

Sensor 

Cycle power ON/OFF 

Error Blinks 

Card R/W 

Error 

1 Long 

Memory Card 

Read/Write 

Cycle power ON/OFF 

Error Blinks 

Card Low 

Battery 

1 Long 

Memory Card 

Battery Low 

Cycle power ON/OFF 

Error Blinks 

Head Open 

3 Short 

Head Open 

Close head lever 

Error Blinks 

Cutter Error 

3 Short 

Cutter 

Cycle power ON/OFF 

Error On  

Line Blinks 

PARITY 
ERROR 

3 Short 

RS232 Parity 

Error 

Cycle power ON/OFF 

Error On  

Line Blinks 

Overrun Error 

3 Short 

RS232 Overrun 

Error 

Cycle power ON/OFF 

Error On  

Line Blinks 

Framing Error 

3 Short 

RS232 Framing 

Error 

Cycle power ON/OFF 

Error On  

Line Blinks 

Buffer Over 

3 Short 

Buffer Overflow 

Cycle power ON/OFF 

Error Blinks 

Label On 

Paper End 

3 Short 

Label End 

Open/close Head Lever  

Open/close Label Hold down 

Error Blinks  

Ribbon On 

Ribbon End 

3 Short 

Ribbon End 

Open/close Head Lever  

Open/close Label Hold down 

Error Blinks 

Label Blinks 

Media Error 

3 Short 

Media Error 

Open/Close Head Lever 

Ribbon Blinks 

 

None 

Ribbon Near 

End 

Replace ribbon with full roll 

Line Blinks 

 

None 

Buffer Near Full 

Slow down transmission rate 

Содержание M-8400RV

Страница 1: ...P N 9001042 Rev C Industrial Bar Code Printers SATO M 8400RV Service Manual SATO America Inc 10350 A Nations Ford Rd Charlotte NC 28273...

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Страница 3: ...1 17 Default Settings 2 2 27 Printer Adjustments 2 3 28 Advanced Mode Settings and Adjustments 2 4 32 Printing Test Labels 2 5 43 SECTION 3 INTERFACE SPECIFICATIONS Overview 3 1 45 Interface Types 3 2...

Страница 4: ...he Label Out Sensor Assembly 6 7 97 Replacing the Ribbon Motion Sensor 6 8 99 Replacing the Ribbon Drive Clutch Washers 6 9 101 Replacing the Timing Belts 6 10 104 Replacing the Platen 6 11 106 Replac...

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Страница 6: ...cteristics DIMENSIONS Width 10 4 in 265 mm Depth 17 in 430 mm Height 13 5 in 341 mm Weight 40 lbs 18 Kg POWER REQUIREMENTS Voltage 100 115 V 10 220 V 10 50 60 Hz 1 Power Consumption 50 Watts Idle 130...

Страница 7: ...PLY SPINDLE RIBBON REWIND SPINDLE PRINT HEAD ASSEMBLY PLATEN ROLLER DIP SWITCH CONFIGURATION TABLE AND MEDIA LOADING PROGRAM MEDIA HOLDER SENSORS AND SWITCHES Refer to Section 1 7 LCD DISPLAY POWER ON...

Страница 8: ...N 1 Overview Specifications Rev C SATO M 8400RV Service Manual 4 1 3 Components TEAR OFF LABEL COVER MAIN PC BOARD POWER SUPPLY UNIT LCD BOARD LED BOARD ON BACKSIDE OF PANEL STEPPER MOTOR SHAFT TIMING...

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Страница 13: ...orPanel Displays Cont LED S STATUS INDICATORS POWER LOOXPLQDWHG ZKHQ WKH SRZHU LV RQ LABEL LOOXPLQDWHG ZKHQ ODEHO VXSSO LV RXW RIBBON LOOXPLQDWHG ZKHQ ULEERQ PRWLRQ VHQVRU GRHV QRW GHWHFW DQ ULEERQ PR...

Страница 14: ...l Cutter Internal attachment allowing labels to be cut at specified internals Controlled through programming Real Time Clock Calendar An internally mounted Date Time clock that can be used to date tim...

Страница 15: ...aximum Print Length Expanded Print Length 14 in 356 mm Maximum Print Length with 2MB Memory Card 49 5 in 1249 mm 1 12 Media Sensing and Ribbon MEDIA Minimum Maximum Width 87 in to 5 0 in 22 mm to 128...

Страница 16: ...th 4 4 in 111 mm Length 1475 ft 450 m Thickness 4 5 micron Face In Wind 1 13 Controls and Signals Adjustments CONTROLS AND SIGNALS On Line Green LED Power Green LED Label Red LED Ribbon Red LED Error...

Страница 17: ...ol X On X Off Bi directional ENQ Response Data Transmission ASCII Format 1 15 Processing PROCESSING CPU 32 BIT RISC ROM 1 Mbyte 4 M bit x 2 DRAM 2 MByte 1 16 Character Fonts MATRIX FONTS U Font 5 dots...

Страница 18: ...vers Condensed Bold XL XL Font 48 dots W x 48 dots H Sans Serif VECTOR FONT Helvetica Bold Proportional or Fixed Spacing Font Size 50 x 50 dots to 999 x 999 dots 10 Font Variations DOWNLOADABLE FONTS...

Страница 19: ...POSTNET UCC EAN 128 Data Matrix Maxicode PDF417 Ratios where appropriate 2 1 3 1 5 2 User definable bar widths Bar Height 4 to 600 dots User programmable Rotation 00 900 1800 and 2700 OTHER FEATURES...

Страница 20: ...SECTION 1 Overview Specifications Rev C 16 SATO M 8400RV Service Manual...

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Страница 28: ...rinter status Bi Com mode Can 18 Hex 21 Hex Cancel print job Bi Com mode Off Line 40 Hex 5D Hex Take printer Off Line M84XX Compatibility DS2 8 RU HPXODWLQJ 0 VRIWZDUH 6KRXOG EH XVHG RQO LI SUREOHPV D...

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Страница 30: ...ignal types Repeat Print via External Signal DSW3 8 OORZV DQ H WHUQDO GHYLFH WR FRQWURO WKH UHSULQW RI WKH ODEHO LQ WKH SULQW EXIIHU DSW3 8 SETTING OFF Disabled ON Enabled 1 2 3 4 5 6 7 8 ON OFF DSW3...

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Страница 32: ...WKH PDQXDOO VHW YDOXHV ZLOO EH XVHG E WKH SULQWHU I RX VHW WKH YDOXHV PDQXDOO DQG WKHQ GRZQORDG D MRE ZLWK VRIWZDUH VHWWLQJV WKH VRIWZDUH VHWWLQJV ZLOO EH XVHG Print Buffer Hex Dump Label Refer to Pa...

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Страница 37: ...Mode Flow Refer to the following pages for a full description of each setting FEED KEY FEED KEY FEED KEY Press FEED KEY to recycle back through the ADVANCED MODE SETUP section or press the LINE key to...

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Страница 49: ...UDWLRQ ZLWK HLWKHU SDUDOOHO RU VHULDO GDWD WUDQVIHUV RWK D SDUDOOHO HQWURQLFV DQG D VHULDO 56 LQWHUIDFH DUH VXSSOLHG ZLWK WKH VWDQGDUG SULQWHU 7KH HQWURQLFV 3DUDOOHO LQWHUIDFH ZLOO SUREDEO EH WKH PRVW...

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Страница 51: ...KH KRVW WKDW LW FDQ DJDLQ UHFHLYH GDWD 6HH LJXUH 3 4 RS232C Serial Interface General Specifications Asynchronous ASCII DOI GXSOH FRPPXQLFDWLRQ 5HDG XV DUGZDUH ORZ RQWURO 3LQ 75 RQWURO 3LQ 576 UURU RQG...

Страница 52: ...XLUHPHQWV DSSURSULDWH WR WKH 56 SURWRFRO FKRVHQ Signal Levels LJK 9 WR 9 RZ 9 WR 9 Pin Assignments RS232C Interface Signals PIN DIRECTION SIGNAL DESCRIPTION 1 Reference FG Frame Ground 2 To Host TD Tr...

Страница 53: ...Ready When this line is high the printer will be ready to receive data This line must be high before data is transmitted If this line is not being used it should be tied high to pin 20 7 Reference SG...

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Страница 57: ...6WDWXV VLQJOH E WH GHILQLQJ WKH FXUUHQW VWDWXV RI WKH SULQWHU VHH WKH 6WDWXV WH HILQLWLRQ WDEOH DEHO 5HPDLQLQJ 6L E WHV GHILQLQJ WKH QXPEHU RI ODEHOV UHPDLQLQJ LQ WKH FXUUHQW SULQW MRE 7KH UDQJH LV I...

Страница 58: ...TING FOR DATA A 41 No Errors B 42 Ribbon Near End C 43 Buffer Near Full D 44 Ribbon Near End and Buffer Near Full ON LINE PRINTING G 47 No Errors H 48 Ribbon Near End I 49 Buffer Near Full J 4A Ribbon...

Страница 59: ...Error j 6A Cutter Error k 6B Other Error Condition 3 5 Centronics Parallel Interface Electrical Specifications Printer Connector AMP 57 40360 DDK or equivalent Cable Connector AMP 57 30360 DDK or equi...

Страница 60: ...2 Return Reference 4 DATA 3 To Printer 22 DATA 3 Return Reference 5 DATA 4 To Printer 23 DATA 4 Return Reference 6 DATA 5 To Printer 24 DATA 5 Return Reference 7 DATA 6 To Printer 25 DATA 6 Return Ref...

Страница 61: ...ntrol Panel in the ON position 6 To Host End Print It is used to drive an applicator or other external device requiring synchronization with the print cycle You may choose between four types of output...

Страница 62: ...400RV Service Manual 3 6 Accessory EXT Connector Cont ExternalOutputSignalTypes 1 K ohm W Pin 13 Vcc 5V Signal Out Pin 1 3 4 or 6 End Print Label Feed Stop Start Print Label Feed Stop 20 milliseconds...

Страница 63: ...PHDVXULQJ YROWDJH OHYHOV 3RZHU VXSSO UHPRYDO DQG UHSODFHPHQW SURFHGXUHV DUH ORFDWHG LQ 6HFWLRQ RX FDQ DGMXVW WKUHVKROG YROWDJH OHYHOV IRU ODEHO VHQVRUV 7KHVH DGMXVWPHQWV DUH PDGH WR DOORZ IRU YDULDWLR...

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Страница 66: ...SECTION 4 Electrical Checks and Adjustments Rev C 62 SATO M 8400RV Service Manual 4 3 Power Supply Checks Fig 4 6 TEST PINS 1 10 Fig 4 4 VR 1 5 Fig 4 5 TEST PINS 1 10 VR1 VR5 MAIN CIRCUIT BOARD...

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Страница 69: ...6HQVRU YROWDJH SHUIRUP WKH IROORZLQJ VWHSV STEP PROCEDURE Refer to Section 4 2 for steps prior to adjustment 2Q WKH PDLQ FLUFXLW ERDUG WXUQ 95 FORFNZLVH WR WKH PD LPXP SRVLWLRQ 5HIHU WR LJ WWDFK WKH Y...

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Страница 93: ...SATO M 8400RV Service Manual 6 3 Replacing the Print Head PRINT HEAD CENTER SCREW Fig 6 4 ALIGNMENT PINS HEAD HOLDER Fig 6 5 6 6 PRINT HEAD P H DATA CABLE P H POWER CABLE Fig 6 3 LABEL TEAR OFF COVER...

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Страница 95: ...SECTION 6 Replacement Procedures Rev C 91 SATO M 8400RV Service Manual 6 4 Replacing the Main Circuit Board Fig 6 7 REMOVE EPROMS REMOVE 4 SCREWS TO DETACH PCB DISCONNECT CABLES DISCONNECT CABLES...

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Страница 97: ...eplacement Procedures Rev C 93 SATO M 8400RV Service Manual 6 5 Replacing the Power Supply Fig 6 8b FUSE WIRING PCB SHOWN DETACHED REMOVE 2 SCREWS OPPOSITE SIDE POWER UNIT SHOWN DETACHED SCREWS CABLE...

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Страница 99: ...nual 6 6 Replacing the Label Pitch Sensor Assembly 2 SCREWS BRACKET SIDE FRAME Fig 6 10 Fig 6 11 Fig 6 12 LABEL PITCH SENSOR MODULE IN POSITION SENSOR MODULE SHOWN REMOVED LABEL COVER SIDE FRAME Fig 6...

Страница 100: ...RV Service Manual 6 6 Replacing the Label Pitch Sensor Assembly SPRING PLATE SHAFT SENSOR Fig 6 14 Fig 6 15 Fig 6 16 ACCESS OPENING T EXTRUSION OF MODULE T SLOT FOR MODULE EXTRUSION Fig 6 13 THIS END...

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Страница 102: ...SATO M 8400RV Service Manual 6 7 Replacing the Label Out Sensor Assembly Micro Switch LOOSEN SCREW REMOVE SCREWS DOOR LATCH AND ANGLE SUPPORTS SENSOR CONTACT SENSOR AND SCREWS UNDERSIDE OF RAMP ASSEM...

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Страница 104: ...res Rev C 100 SATO M 8400RV Service Manual 6 8 Replacing the Ribbon Motion Sensor UNWIND SPINDLE ASSEMBLY SENSOR AND MOUNTING SCREW Fig 6 17 Fig 6 18 SENSOR CONNECTOR Fig 6 19 2 SCREWS ATTACHING SENSO...

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Страница 106: ...dures Rev C 102 SATO M 8400RV Service Manual 6 9 Replacing the Ribbon Drive Clutch Washers UNWIND SPINDLE TEETH MUST FACE ITEM 10 COMPONENTS SHOWN ASSEMBLED 7 11 10 8 9 7 3 6 5 4 1 2 9 WIND SPINDLE A...

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Страница 109: ...s Rev C 105 SATO M 8400RV Service Manual 6 10 Replacing the Timing Belts Fig 6 24 SCREW TO CARBON REWIND SHAFT Fig 6 25 2 SCREWS MOTOR TO FRAME BELT B BELT C BELT A 1 SCREW COVER TO FRAME STEPPER MOTO...

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Страница 111: ...8400RV Service Manual Fig 6 27 Fig 6 29 REMOVE E SNAP RING PLATEN SHAFT PULLEY E SNAP RING SCREW CLAMP 6 11 Replacing the Platen SCREW CLAMP 1 SCREW COVER TO FRAME STEPPER MOTOR Fig 6 26 LABEL TEAR O...

Страница 112: ...vice Manual Fig 6 30 Fig 6 32 Fig 6 31 6 11 Replacing the Platen PLATEN COMPONENTS BACK PLATE TILT PLATEN UP AND FORWARD TO DISPLACE BALL BEARING SUPPORT LOCATED AT BOTH ENDS OF SHAFT BALL SUPPORTER C...

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Страница 114: ...es Rev C 110 SATO M 8400RV Service Manual MOTOR SHAFT AND PULLEY 1 SCREW COVER TO FRAME STEPPER MOTOR Fig 6 34 LABEL TEAR OFF COVER Fig 6 35 2 SCREWS MOTOR TO FRAME Fig 6 36 6 12 Replacing the Stepper...

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Страница 116: ...Rev C 112 SATO M 8400RV Service Manual Fig 6 37 6 13 Replacing the LC Display and Keyboard PCB Display LC DISPLAY PANEL KEYBOARD PCB DISPLAY PANEL FRONT LEFT SIDE COVER SHOWN DETACHED FROM PRINTER 2 M...

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Страница 122: ...SECTION 7 Factory Resets Rev C 118 SATO M 8400RV Service Manual Test Print Sample...

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Страница 148: ...8400RV SERVICE MANUAL 144 Fig 9 15 Fig 9 14 LABEL TEAR OFF COVER 1 SCREW LOCK LEVER SHOWN IN OPEN POSITION 9 5 Label Cutter Unit Fig 9 13 Fig 9 12 LOOSEN 2 SCREWS 2 SCREWS LH COVER Fig 9 11 TOP AND S...

Страница 149: ...RVICE MANUAL 145 REMOVE 2 SCREWS 9 5 Label Cutter Unit Fig 9 16 Fig 9 17 REMOVE 4 SCREWS HOLDING PRINT MECHANISM REMOVE 2 SCREWS Fig 9 18 MOVE FORWARD ATTACH TWO HINGE HALVES WITH 4 SCREWS Fig 9 19 LA...

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