Section 1
6
Getting Started With Sprint PCS Service
Getting Help
Visit Our Web Site
Stop by www.sprintpcs.com to get up-to-date information
on Sprint PCS. You can also:
䊳
Review coverage maps
䊳
Learn how to use voicemail
䊳
Access your customer account
䊳
Purchase accessories
䊳
Add additional options to your service plan
䊳
Check out frequently asked questions
䊳
And much more
Sprint PCS Customer Care
Sprint PCS Customer Care Advocates are available to assist
you 24 hours a day, seven days a week. Simply dial
1-888-211-4PCS (4727) from any phone or press
from your activated Sprint PCS Phone while on
the Sprint PCS Nationwide Network.
To call the Customer Care from the main menu:
1.
From the Standby mode, press
to display the
main menu.
2.
Highlight
Phone Book
and press
.
3.
Highlight
Services
and press
.
4.
Highlight
Customer Care
and press
.
5.
Press
or
Press
to display the options, highlight
Call
and
press .
Once you dial Sprint PCS Customer Care, you can access a
number of helpful account services through our automated
Customer Care line. By following the voice prompts, you’ll
be able to learn more about Sprint PCS Products and
Services, get Sprint PCS coverage by zip code or request a
copy of your invoice.
Tip:
If you need to reach
Sprint PCS
Customer Care
while you are off the
Sprint PCS Network,
dial 1-888-211-4PCS
(4727).
Tip:
If you have a question
regarding the
operation of your
Sprint PCS Phone, dial
1-888-211-4PCS (4727)
from another phone so
you can use your
Sprint PCS Phone
while speaking with
Customer Care.
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