
19
GUARANTEE
WARNING: Should the factory fitted temperature and pressure relief valve be tampered with or removed
your guarantee will be invalidated. Neither the Distributor nor Manufacturer shall be responsible for
any consequential damage howsoever caused.
Guarantee Terms
Santon guarantees the PremierPlus against faulty manufacture or materials for a period of 2 year from
the date of purchase including parts and labour. This 2 year guarantee is extended to 5 years for the
cold water control valve and to 30 years for the stainless steel inner vessel.
These guarantees are valid provided that:
The PremierPlus has been installed by a competent installer and as per the instructions contained in the
installation manual and all relevant Codes of Practice and Regulations in force at the time of installation.
Any disinfection has been carried out in accordance with BS 6700.
The PremierPlus has not been modified in any way other than by heateam approved engineers.
The PremierPlus has only been used for the storage of wholesome water (max. 250mg/l chloride).
The PremierPlus has not been subjected to frost, nor has it been tampered with or been subjected to misuse
or neglect.
No factory fitted parts have been removed for unauthorised repair or replacement.
The BenchmarkTM Commissioning Checklist Service Record included in this product Guide has been
completed.
Regular maintenance has been carried out by a competent person in accordance with the requirements set out
in the maintenance section of the installation manual and any replacement parts used should be authorised
Santon spare parts. Annual Services are available from Heateam, the service division of Santon. Please contact
Heateam on Tel: 0844 871 1530 for further details.
Within 60 days of purchase the owner completes and returns the certificate supplied to register the product.
Evidence of purchase and date of supply must be submitted upon making a claim.
This guarantee is not valid for installations outside the United Kingdom.
For installations outside of the United Kingdom, please contact either the Santon Export Department on Tel:
+44 1603 420271 or Baxi International on Tel: +44 1926 478323 for further details of the guarantee terms and
conditions applicable. This guarantee does not affect your statutory rights.
The unit is not guaranteed against damage due to frost. This guarantee does not affect your statutory rights.