78 _
troubleshooting
PROBLEM
SOLUTION
Connection between
PC and product is not
made.
Press <Start> on the desktop to launch
Windows Update. Check all of critical updates
and service pack patches before updating
the system. Restarts your system and try to
connect again
.
y
Heat emits from the
product.
Heat can be emitted during the recharging
process. Heat has nothing to do with the
performance and useful life of the product. You
don’t need to worry about.
y
Bluetooth connections
could not be made.
Check if your mobile phone supports the
Bluetooth function.
Check if your mobile phone is already connected
to other device. If so, disconnect it and try again.
Check if the Enable Bluetooth option is checked
with V in the Mobile Phone window. If it is not
checked with V, Bluetooth connection will not be
made.
The Bluetooth connection can be set off if you turn
off and restart the product or mobile phone. In this
case, make the connection again.
y
y
y
y