Support Menu
Self Diagnosis
MENU
→
Support
→
Self Diagnosis
●
Picture Test
Use to check for picture problems.
Picture Test
displays a high definition picture that you can examine for flaws or
faults.
Yes
: Select
Yes
if the test picture does not appear or there is noise or distortion in the test picture. There may be a
problem with the product. Contact Samsung’s Call Centre for assistance.
No
: Select
No
if the test picture displays properly. There may be a problem with your external equipment. Please
check your connections. If the problem persists, refer to the external device’s user manual.
●
Sound Test
Use the built-in melody to check for sound problems.
Yes
: Select
Yes
if you can hear sound from only one speaker or from neither speaker during the sound test. There
may be a problem with the product. Contact Samsung’s Call Centre for assistance.
No
: Select
No
if you can hear sound from the speakers. There may be a problem with your external equipment.
Please check your connections. If the problem persists, refer to the external device’s user manual.
●
Signal Information
(Digital channels only)
The reception quality of over-the-aerial HD channels is either perfect or the channels are unavailable. Signal
Information displays HD channel signal strength so you can adjust your aerial to increase signal strength and
receive HD channels.
●
Reset
Reset all setting to factory defaults.
To reset your product to default setting, follow these steps:
1.
Go to the
Reset
menu. (
Support
→
Self Diagnosis
→
Reset
)
2.
The PIN input screen appears. Enter the four digit security PIN using your remote.
3.
When done, the PIN screen disappear automatically. The message "
All the settings will return to factory
defaults.
" appears.
4.
Select
Yes
. All settings are reset. The product will turn off and on again automatically. The
Setup
screen
appears. For more information about
Setup
, see the paper user manual.
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Preference Features