Other Information
Issues
Solutions and Explanations
Aerial (Terrestrial/Cable) Connection
The TV is not receiving all
channels.
•
Make sure the Aerial cable is connected securely.
•
Please try
Setup
to add available channels to the channel list. Go to
MENU
-
System
-
Setup
and wait for all available channels to be stored.
•
Verify the
Aerial
is positioned correctly.
The picture is distorted: macro
block error small block, dots,
pixelization
•
Compression of video contents may cause picture distortion, especially on fast
moving pictures such as sports and action movies.
•
A low signal can cause picture distortion. This is not a TV issue.
Others
The picture will not display in
full screen.
•
HD channels will have black bars on either side of the screen when displaying up
scaled SD (4:3) contents.
•
Black bars on the top and bottom will appear during movies that have aspect
ratios different from your TV.
•
Adjust the picture size options on your external device or TV to full screen.
The remote control does not
work.
•
Replace the remote control batteries with the poles (+/–) in the right direction.
•
Clean the sensor’s transmission window on the remote.
•
Try pointing the remote directly at the TV from 1.5~1.8 m away.
The cable/set top box remote
control doesn’t turn the TV on
or off, or adjust the volume.
•
Programme the Cable/Set top box remote control to operate the TV. Refer to the
Cable/Set top box user manual for the SAMSUNG TV code.
A “Mode Not Supported”
message appears.
•
Check the supported resolution of the TV, and adjust the external device’s output
resolution accordingly.
There is a plastic smell from
the TV.
•
This smell is normal and will dissipate over time.
The TV
Signal Information
is unavailable in the
Self
Diagnosis
Test menu.
•
This function is only available with digital channels from an Aerial / RF / Coax
connection.
TV is tilted to the right or left
side.
•
Remove the stand base from the TV and reassemble it.
There are difficulties
assembling the stand base.
•
Make sure the TV is placed on a flat surface. If you cannot remove the screws
from the TV, please use a magnetized screw driver.
The
Broadcasting
menu is
grey out (unavailable).
•
The
Broadcasting
menu is only available when the TV source is selected.
Your settings are lost after 5
minutes or every time the TV is
turned off.
•
If the TV is in the
Store Demo
mode, it will reset audio and picture settings every
5 minutes. If you want to change the settings from
Store Demo
mode to
Home
Use
, press the
SOURCE
button to select
TV
mode, and go to
MENU
→
Support
→
Use Mode
.
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Страница 13: ...Getting Started For the TE319 series models English 13 ...
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Страница 83: ...Other Information Attaching the Guide Stand Installing the TV on a wall A 1 2 x2 24 M4 X 20mm C F English 83 ...
Страница 86: ...Other Information x1 M4 x 12mm E 1 2 3 O X Attaching the Stand Base English 86 ...