Support Menu
Self Diagnosis
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→
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Self Diagnosis
•
Picture Test
Use to check for picture problems.
Picture Test
displays a high definition picture that you can examine for flaws or
faults.
Yes
: Select
Yes
if the test picture does not appear or there is noise or distortion in the test picture. There may be a
problem with the product. Contact Samsung’s Call Center for assistance.
No
: Select
No
if the test picture displays properly. There may be a problem with your external equipment. Please
check your connections. If the problem persists, refer to the external device’s user manual.
•
Sound Test
Use the built-in melody to check for sound problems.
✎
If you hear no sound from the product’s speakers, before performing the sound test, make sure
Speaker
Select
is set to
TV Speaker
in the
Sound
menu, and then try the speakers again.
✎
You will hear the melody during the test even if you have set
Speaker Select
to
External Speaker
or have
muted the sound.
Yes
: Select
Yes
if you can hear sound from only one speaker or from neither speaker during the sound test. There
may be a problem with the product. Contact Samsung’s Call Center for assistance.
No
: Select
No
if you can hear sound from the speakers. There may be a problem with your external equipment.
Please check your connections. If the problem persists, refer to the external device’s user manual.
•
Signal Information
(digital channels only)
The reception quality of over-the-air HD channels is either perfect or the channels are unavailable. Signal Information
displays HD channel signal strength so you can adjust your antenna to increase signal strength and receive HD
channels.
English - 62
English - 63
Preference Features
