Issues
Solutions and Explanations
Recording / Timeshift
The USB device is not
recognized or a Device
Format, Checking Device or
Device Performance Test fails.
See the manual for the USB device to check that the USB device supports recording.
If the USB device has a lock, ensure it is off. Check that the USB device can be
formatted when connected to the PC. Connect the USB to the product and format it.
(Formatting may fail intermittently.)
If a Device Performance Test or formatting failed, it means that there is a problem with
the USB hardware or the performance of the USB hardware is too low.
A message prompts me to
format a USB device that has
been working well.
If the USB device has a lock, ensure it is off.
Recover the USB device using the recovery function in
Checking Device
.
The recording function does
not work.
Check that a USB device is connected. Check that the channel is a recordable digital
channel. If the signal is weak or does not exist, the recording function will automatically
be closed. The product will not record if the USB device has no free memory space.
Check that this is not the case.
Timeshift Mode does not
work.
Check that a USB device is connected. Radio channels and analog broadcasts
are not supported. Data broadcast channels are not supported. If the signal is weak or
does not exist, the Timeshift Mode function will automatically be closed.
Timeshift Mode cannot be performed if the USB device has no free memory space.
Check that this is not the case.
A message indicates a
performance test failure, and
the recording and Timeshift
Mode functions do not work.
These problems may occur if you use a low-capacity USB device that does not
support recording. We recommend using the USB HDD.
A scheduled recording has
failed.
A scheduled recording is disabled for certain operations (formatting, performance test,
error checking, deleting) that access the file system of a USB device.
If there is no USB device connected, the product will not record even if the scheduled
time is reached.
The product will not record if the USB device has no free memory space. Check that
this is not the case.
If you record a channel locked with
Channel Lock
, the PIN input window will appear
when you try to play back the recording.
Several recording devices are
connected but the product
stopped recording.
If multiple recording devices are connected and the device set as Default Recording
Device has no free memory space, the recording function will be closed. Attempt
recording again. The device with the most free memory space will automatically be set
as Default Recording Device and the product will start recording.
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Other Information