57
- English
Appendix
Symptom
Check/Remedy
Playback does not start
immediately when you
press the
p
button.
~
Are you using a deformed disc or a disc with scratches on the surface?
~
Wipe the disc clean.
No sound.
~
The home theater does not play sound during fast playback, slow playback,
and step motion playback.
~
Are the speakers connected properly? Is the speaker setup correctly
customized?
~
Is the disc severely damaged?
You can only hear sound
from a few speakers, but
not all 6.
~
On certain Blu-ray/DVD discs, sound is output from the front speakers only.
~
Check if the speakers are connected properly.
~
Adjust the volume.
~
When playing audio from a CD, the radio, or a TV, the unit outputs sound to
the front speakers only.
Dolby Digital 5.1 CH
Surround Sound is not
produced.
~
Is there "Dolby Digital 5.1 CH" marked on the disc? Dolby Digital 5.1 CH
Surround Sound is produced only if the disc is recorded with 5.1 channel
sound.
~
Is the audio language correctly set to Dolby Digital 5.1-CH in the information
display?
The remote control does
not work.
~
Are you operating the remote within its operational range and within the
proper angle relative to the sensor?
~
Are the batteries drained?
~
The disc is rotating but
there is no picture.
~
Picture quality is poor
and the picture is
shaking.
~
Is the TV power on?
~
Are the video cables connected properly?
~
Is the disc dirty or damaged?
~
A poorly manufactured disc may not be playable.
Audio language and
subtitles do not work.
~
The Audio Language and subtitle functions will not work if the disc does not
contain them.
The menu screen does not
appear even when you
select the menu function.
~
Are you using a disc that does not contain menus?
The aspect ratio cannot be
changed.
~
You can play 16:9 Blu-ray/DVD discs in 16:9 Full mode, 4:3 Letter Box
mode, or 4:3 Pan-Scan mode, but 4:3 Blu-ray/DVD discs are played in 4:3
mode only. Refer to the Blu-ray Disc jacket, and then select the appropriate
function.
~
The product is not
working.
(Example: The power
goes off or you hear a
strange noise.)
~
The Product is not
working normally.
~
Press and hold the remote control's
e
(
EXIT
) button for 5 seconds in
STANDBY mode. This will reset the unit.
-
Using the RESET function will erase all stored settings.
Do not use this function unless necessary.
HT-H6500WM_ZA-0326_Eco.indd 57
HT-H6500WM_ZA-0326_Eco.indd 57
2014-03-26 3:19:43
2014-03-26 3:19:43