Web and Data
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Your Data Services User Name
When you buy your phone
and sign up for service, you’re automatically assigned a user name,
which is typically based on your name and a number.
Find Your User Name
1. Press
and touch
>
Settings
>
More
tab >
About device
.
2. Touch
Status
, and then find your user name.
4G Services
4G provides your phone with wireless Internet access over greater distances than Wi-Fi and
delivers data transfer rates of up to 30 Mbps. To connect your phone to 4G network, you need
access to a 4G base station.
For more information about the availability of 4G in your location, visit
sprint.com/coverage
.
Note:
The availability and range of the 4G network depends on a number of factors including
your distance to the 4G base station, and infrastructure and other objects through which the
signal passes.
Turn 4G On and Connect to the 4G Network
1. Press
and touch
>
Settings
>
Connections
tab >
More networks
>
Mobile
networks
>
Network mode
.
2. Select
CDMA
,
LTE / CDMA
,
GSM / UMTS
,
or
Automatic
. The phone will scan for the
4G network and will automatically connect to it.
When your phone is connected to the 4G network, the
appears in the status bar and
tells you the approximate signal strength (number of bands displayed).
Note:
The 4G network is self-discoverable, which means no additional steps are required for
your phone to connect to it.
Your phone supports 4G LTE. 4G is a service that must be included in your service plan and
also available in your area. 4G coverage is currently available in only certain markets.
Note
: If 4G service is not available in your location, the
will not appear in the
Notifications area.
Not all services are available on 4G and coverage may default to 3G/separate network where
4G unavailable.
Depending on which icons appear in the Notifications area, your services and features will
change. The following table indicates what functions and features are available when
combinations of these service icons appear:
