Common Problems
17
Operating Systems
Question:
When my laptop is plugged into a docking
station, the i330 performs a HotSync. When the laptop is
removed, the i330 will not perform a HotSync?
Answer:
Many laptop’s and docking stations assign
different COM ports when they are connected and
unconnected based on the user profile. To check the
COM port setting, go to
Start/Settings/Control Panel/
System/Hardware/Device Manager/Ports
. The current
COM port setting will be indicated for the Samsung
USB-to-Serial Device. Check the Local Settings in
HotSync and make sure that the COM port is set to the
correct COM port. To check the settings in HotSync,
right click on the Hotsync icon in the system tray, select
Setup and click on the Local tab. Click to drop down the
Setting bar and select the port indicated by the Device
Manager setting listed above. If you are using a newer
version of Windows, a service pack may need to be
downloaded from Microsoft and installed to avoid any
other problems with the USB port.
Question:
Can I set up new entries or modify the existing
entry in the Palm OS Network Panel?
Answer:
NO! Access to the Internet is via the Sprint PCS
Vision network; the setup/configuration in the Sprint
PCS Network Panel entry should not be modified in any
way, or else you may no longer be able to access the
network. Please note that if you change your Vision
password on the Sprint PCS website, the password in the
Network Panel is automatically updated wirelessly! Unlike
previous Palm OS devices, any devices enabled on the
PCS Vision network cannot dial out through the
network, so although it is physically possible to set up a
