Common Problems
14
Use the drop down arrow to select the proper COM port
and press “OK”.
Fatal Errors
Question:
I am receiving “Fatal Errors” when using the
i330?
Answer:
When you receive a fatal error message, it can
sometimes be caused by information copied during a
HotSync or other applications not operating correctly. To
fix this problem, create a new user profile and perform a
HotSync operation. To create a new user profile:
1. Perform a hard reset and place the i330 into the cradle.
2. Launch the Palm Desktop application on the desktop/
laptop computer.
3. Click on
Tools
and select
Users
.
4. Click the
New
button and enter a name for the user.
5. Click
OK
exit the User screen.
6. Press the HotSync button on the cradle.
7. Select the new user profile in the HotSync dialog box.
8. Add one application at a time from the old profile to
determine if one is corrupted.