Common Problems
18
different network connection on the device, you will not
be able to access it.
Question:
Can I use this with my Macintosh computer?
Answer:
The i330 is not supported for use with
Macintosh computers.
Question:
Does this work with Windows 95, 98, XP, or
2000?
Answer:
Yes. Make sure that Palm version 4.1 is installed.
Prior versions of the Palm desktop will not operate
correctly with the platforms.
Question:
I get an error message about not having the
proper rights to perform this function when using
Windows XP or 2000?
Answer:
In Windows XP and 2000 you must have
“Standard User Rights”. If you are working on a network,
please see your IT department or consult the Microsoft
documentation for more information.
Question:
I am having problems when trying to install a
USB device or a USB device is not recognized.
Answer:
Depending on the Windows version being used,
you may or may not see a window display when you plug
in the USB interface cord. If the USB cradle was plugged
in before the drivers were installed, you must remove the
incorrect driver. To make sure that there are no problems,
you must look at the system devices to make sure that
there are no devices that are conflicting with on another.
To check, follow the steps listed below:
1. Click on Start/Settings/Control Panel.