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CALLER ID

SELECTING YOUR CALLER ID DISPLAY

Simultaneous display of Caller ID name and number on incoming CO calls on both
lines of display keysets is supported on all OfficeServ systems. On Transferred CO
calls, you can decide if you want to see the Caller ID name or Caller ID number in
the display. Regardless of which data is selected, you can press the NND button to
view the other pieces of Caller ID information. To select the type of Caller ID infor-
mation you wish to view:

•

With the handset on-hook, press

Transfer

and then dial

119

.

•

To set the first line of a ringing call display dial

0

.

•

To set the second line of a ringing call display dial

1

.

Set the data to display from the following:
- To set for Conversation Incoming dial

2

.

- To set for Trunk Display dial

3

.

- To set for Time/Cost dial

4

.

- To show nothing dial

0

.

- To show Caller ID Number dial

1

.

- To show Caller ID Name dial

2

.

- To show the DID Number the call came in on dial

3

.

- To show the Name of the DID the call came in on dial

4

.

- To show the Name of the Group the call came in for dial

5

.

- To show the DID Number and then Name of the DID dial

6

.

- To show the Name of the DID and then the DID Number dial

7

.

•

To set the top line of the display shown after answering a call dial

2

.

Set the data to display from the following:
- To show Caller ID Number dial

0

.

- To show Caller ID Name dial

1

.

- To show the DID Number the call came in on dial

2

.

- To show the Name of the DID the call came in on dial

3

.

- To show Caller ID Number and then the DID Number dial

4

.

- To show Caller ID Name and then the DID Number dial

5

.

- To show the DID Number and then the name of the DID dial

6

.

- To show the Name of the DID and then the DID Number dial

7

.

- To show the C.O. line information dial

8

.

•

To set the format if the C.O. line information when the above is set to show C.O.
line information dial

3

.

- To show the C.O. line number and the dialed or Caller ID Number dial

0

.

- To show only the dialed or Caller ID Number dial

1

.

•

Press

Transfer

to exit and store your selection.

smt-i3105_combined_user_guide.qxp 4/26/2010 2:12 PM Page 64

65

VIEWING THE NEXT CALLER ID CALL

In the event that you have a call waiting or a camped-on call at your keyset, you
can press the

Next

button to display the Caller ID information associated with the

call in queue at your keyset. Either the CID name or CID number will show in the
display depending on you Name/Number selection.

To view Caller ID information for calls that have been camped-on to your keyset,
press the

Next

button.

INQUIRE CALLER ID PARK/HOLD INFO

If you are informed that an incoming call is on hold or has been parked for you, you
may view the Caller ID information before you retrieve the call. This may influence
how you choose to handle the call.

From an idle keyset:

•

Press the

Inquire

button—

OR

—press

CID

button, then

Func.

soft button, and

the

Inquire

soft key.

•

Dial the trunk number.

•

You may now answer the call by pressing the

ANS

button—

OR

—you may use

Func.

soft button and

NND

to view more information about this call—

OR

—

you can return to the idle condition by pressing

Ignore

.

If you are on a call:

•

Press the

Func.

soft button and then

Inquire

button. Your existing call will go

on hold—

OR

—press the

CID

button and

Func.

soft button then

Inquire

soft

button to place the first call on hold.

•

Dial the trunk number.

•

You may now answer the call by pressing the

Func.

soft button then the

ANS

button—

OR

—you may use

NND

to view more information about this call—

OR

—you can return to the idle condition by pressing the

Func.

soft button

and then

Ignore

.

NOTES:
1.

If you are on an intercom call or you have Automatic Hold turned off, you must
finish the existing call or place it on hold before inquiring.

2.

If you inquire about an outgoing call, you will receive a [call no longer avail-
able] display.

smt-i3105_combined_user_guide.qxp 4/26/2010 2:12 PM Page 65

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Содержание SMT-I3105

Страница 1: ...SMT i3105 05 2010 For OfficeServ 7000 Series Systems Keyset User Guide ...

Страница 2: ...taping photocopying or information retrieval systems without express written permission of the publisher of this material TABLE OF CONTENTS ABOUT THIS BOOK 1 SECTION 1 CAUTION AND PREPARATION 2 CAUTION 3 PREPARATION 4 Check the Contents of the Box 4 Phone Installation 4 5 SECTION 2 PHONE FUNCTIONS 6 SMT i3105 LAYOUT 7 Names and Functions 7 KEY FUNCTIONS 9 Telephone Status Indicator 9 Screen Struct...

Страница 3: ...tion Call Pickup 42 Group Call Pickup 43 My Group Pickup 43 Privacy Release 43 DIALING FEATURES 44 Speed Dialing 44 Programming Personal Speed Dial Numbers 44 Directory Dialing 45 Last Number Redial 46 Save Number with Redial 46 Automatic Redial Retry 46 Pulse to Tone Changeover 46 PAGING AND MESSAGING 47 Making and Internal Page 47 Making an External Page 47 All Page 47 Meet Me Page 48 Call Park ...

Страница 4: ...res 84 Shortcuts 86 Interactive Displays 86 E Mail Gateway EMG 86 88 PERSONAL SPEED DIAL NUMBERS 89 90 ABOUT THIS BOOK The new Samsung Multimedia Telephone SMT i3105 keyset is part of the OfficeServ 7000 Series The SMT i3105 keyset represents a new concept of Internet phone in that it uses an IP address to Send Receive voice and data For voice communications the SMT i3105 uses the data network lin...

Страница 5: ...rheat or to explode Do not place the phone in a location with a lot of dust in a location that is sub ject to severe changes in temperature or near a heating device cigarette heat heater etc Do not use or store flammable spray or materials near the phone Do not place vases flowerpots cups or a container of cosmetics or drugs near the phone Installation of equipment must not route interconnecting c...

Страница 6: ... to the PC port of the phone and the other end of the cable to the LAN port of the PC q w e qAC Power wLAN to Phone System ePhone to PC 10 100 Base T Switch 5 Connect the LAN cable connected through the middle hole of the base to a network to the LAN port of the phone as shown in the figure When power is supplied from the LAN port PoE 802 3af the phone is powered via LAN connection If PoE is not s...

Страница 7: ...umber name w Soft Button Used to select the desired function from the soft menus displayed at the bottom of the LCD screen such as Back End and Save e TelephoneStatusIndicator The blinking pattern differs depending on the phone status Red status for Station Message Voicemail and DND and green status for Incoming CO Call r Call Log Button s Up Used to view the entire call history Used to move upwar...

Страница 8: ...SHORT MESSAGE SERVICE SMS You can exchange text messages inter nally only using this function This function is available only on internal IP stations TELEPHONE STATUS INDICATOR The indicators are turned on or off depending on the status of relevant functions SCREEN STRUCTURE The screen consists of three areas Screen Status LED Indicator When station is busy Red colored indicator is constant When s...

Страница 9: ...ial 1 Not Used Dial 2 A B C Dial 3 D E F Dial 4 G H I Dial 5 J K L Dial 6 M N O Dial 7 P Q R S Dial 8 T U V Dial 9 W X Y Z DESCRIPTION OF ICONS The following icons are displayed on the screen NAVIGATING THE DISPLAY When programming within various menu options information can be entered via the dial pad keys using 0 9 and Q Q dial keys The button used for editing and their features are summarized b...

Страница 10: ...em Easy Wizard can guide you through setting up your network parameters If you want to set up these parameters individually fol low the instructions below From the idle phone press Menu scroll to Settings and press OK button Scroll to Phone Info and press OK button From the keypad enter the admin istrator s password please contact your phone system administrator Press the OK button Scroll to Easy ...

Страница 11: ...IN Allows the user to choose the option of permitting the phone either login logout from idle mode or only register to the server on power up Once the phone is placed into Extension Login mode a display will show up to allow you to enter any valid User ID and password This function is also referred to as hot desking idle login Set to Use or Not Use Default password is 1234 5 SERVER 1 Primary Syste...

Страница 12: ... soft but ton to access the programmable button screens Then use the Call Log s Up or Phone Book t Down button to scroll to and highlight the desired programma ble button Press OK to access trunk or trunk group dial phone number 17 INTERNAL CALLS To place a call to another extension at your location Lift the handset Dial the extension number or group number Wait for the party to answer If you hear...

Страница 13: ...ton available to receive another call Press Transfer to return to the caller CALL WAITING If an outside call is camped on to your phone or another station is camped on to you Your keyset rings and the call that is waiting camped on flashes red Press the flashing button to answer the other call is put on hold automatical ly if your station has the Automatic Hold feature set If not you must press Ho...

Страница 14: ...all Log s Up and Phone Book t Down buttons can be used to navigate through these options 1 PHONEBOOK Maintains frequently dialed names and numbers in a PhoneBook Search and initiate calls by Speed Dial Associated Names or Telephone Numbers 2 CALL LOG Provides direct access to a list of most recent calls outgoing calls incoming calls missed calls and an option to delete all or clear all calls from ...

Страница 15: ...ns can be used to scroll up and down the list of 99 programma ble feature buttons under the AOM module Example of dialing a speed dial number using the AOM function Press the AOM soft button scroll to Speed Dial then press OK button Enter the bin number 00 999 NOTE Some programmed features such as speed dialing and DSS buttons can be used to process calls other programmed buttons such as Call butt...

Страница 16: ...for incoming calls 4 Delete All Allows a user to delete all the phone numbers saved in the phone 2 Call Log 1 Recent Lists the recent numbers of outgoing incoming and missed calls 2 Outgoing Lists the phone numbers of recent outgoing calls 3 Incoming Lists the phone numbers of recent incoming calls 4 Missed Lists the phone numbers of recent missed calls 5 Delete All Allows a user to delete all the...

Страница 17: ... a phone number saved in the phone book Press the Phonebook button OR press the Menu soft button scroll to Phonebook press OK scroll to Search Num and then press OK Select from your saved numbers either By Name or By Number and press OK From the dial pad enter the first characters of the name case sensitive or phone number to search and press the OK button the matching phone num ber is displayed M...

Страница 18: ... the entry and press the OK button to display the full Caller ID record which includes the name date and time Missed Calls Icon Incoming Calls Icon Outgoing Calls Icon 29 3 MESSAGE 1 Voice Mail Messages This function allows users to retrieve voice mail message from the mailbox Press the Menu soft button scroll to Message press OK scroll to Voice MSG and then press OK to access the voice mailbox an...

Страница 19: ...t from your phone Press the Del soft button to delete the short text message or press the End soft button to exit SMS NOTE SMS messages indicated by X icon cannot be deleted from the Outbox 31 4 SOUND This function is used to adjust the selected volume levels on each phone This is the same option as station lock in MMC 114 Press the Menu soft button scroll to Sound then press OK Scroll to Ring Ton...

Страница 20: ...e following options are displayed Last Number Redial Save Repeat Speed Dial Directory VM Message Station Message Page Pickup Directory Pickup DND In Out Group Status Message Hold Pickup Page Meet Me Page OHVA Block Group Pickup and My Group Pickup The Call Log s s Phonebook t t buttons can be used to scroll up and down the list of features under the Func button NOTE For detailed operation of the l...

Страница 21: ...canceled if not answered within 30 seconds If you have set a callback the cursor associated with the Callback button will be solid black 2 If the Hot Keypad feature has been turned off you must first lift the handset or press the Speaker button before dialing BUSY STATION CALLBACK When you call another station and receive a busy signal Press the Callback button if programmed or dial 44 When the bu...

Страница 22: ...d a brief attention tone and you will hear the caller s announcement Press the Speaker button to turn on the microphone and speak handsfree OR lift the handset to reply To finish the call replace the handset or press the Speaker button NOTE In order for C O calls to be answered handsfree AUTO ANS CO must be set to ON AUTO ANSWER MODE When another station calls you your keyset will sound a brief at...

Страница 23: ...l buttons or line buttons you will hear No More Calls tone and must return to the other party by press ing the Transfer button 2 Intercom calls cannot be put on remote hold 39 HOLD RECALL If you leave a call on hold longer than the hold timer it will recall your station The button that the call appears on will have a slow flashing indicator Telephone Status Indicator will flash amber When your pho...

Страница 24: ... tone that station has no button available to receive another call Press Transfer to return to the outside caller 41 TRANSFER TO VOICE MAIL This feature is used to send a call directly to a voice mailbox Your keyset must have a correctly programmed VT button to accomplish this To transfer a call directly to a voice mailbox While on a call press the VT button and dial the mailbox number Hang up whe...

Страница 25: ...KUP To pick up answer a call ringing in any pickup group lift the handset and dial 66 plus the desired group number 01 10 on the OfficeServ 7030 01 20 on the OfficeServ 7200 S 01 99 and 01 99 on the OfficeServ 7000 Series or press the flashing Group Pickup button if available or GRP PKUP on AOM NOTES 1 A group pickup button can have an extender for a specific pickup group 2 If the Hot Keypad featu...

Страница 26: ...H and PAUSE Press Transfer to store the number NOTE If the Hot Keypad feature has been turned off you must first lift the handset or press the Speaker key before you begin dialing 45 For the purposes of programming speed dial numbers the programmable buttons are know as A B C D and E The A button inserts a flash The B button inserts a pause The C button is used for pulse to tone conversion If your...

Страница 27: ...begin speaking NOTES 1 If you make another call auto redial is canceled 2 To cancel an auto retry lift and replace the handset PULSE TO TONE CHANGEOVER When making an outside call on a dial pulse line press All digits dialed after the with be sent as tones 47 PAGING AND MESSAGING MAKING AN INTERNAL PAGE To make an announcement through the keyset speakers in the idle condition Lift the handset Pres...

Страница 28: ...st first lift the handset or press the Speaker button before you begin dialing 49 AUTOMATIC PARK WITH PAGE BUTTON While in conversation press the Page button The call is automatically parked at your station Receive page tone and dial a desired page zone number Make announcement indicating your extension number or the line number Hang up To retrieve an automatically parked call Dial 10 plus the num...

Страница 29: ...lit steady Press the button again to turn off the programmed message and the indicator will go blank Pressing another programmed message PMSG button will turn the previous one off and set a different programmed message 51 CONVENIENCE FEATURES LOGGING IN AND OUT If enabled your SMT i3105 telephone may require you to log in before making or receiving calls In these cases your telephone system admini...

Страница 30: ... the door phone You will be connected to the door phone and you can listen or have a conver sation If an electric door lock release is installed dial 13 to unlock the door NOTE If the Hot Keypad feature has been turned off you must first lift the handset or press the Speaker button GROUP LISTENING When you are engaged on a call and you are using the handset you may want other people to hear the di...

Страница 31: ...sh the call by replacing the handset Press the flashing Call button on your keyset This will place the original party on hold and allow you to talk to the announcing party 55 To return to your first party press the button corresponding to your original call This will disconnect the OHVA call NOTES 1 When you are voice announcing to a station close to you use the handset to avoid an echo effect 2 Y...

Страница 32: ...eeps indicate an incorrect code to confirm reenter the code again Press Transfer to store the new passcode SET ANSWER MODE INTERCOM You can receive internal calls in one of three modes see Answering Intercom Calls under Intercom Calls for descriptions While on hook press Transfer and then dial 103 Dial 0 for Ringing 1 for Auto Answer or 2 for Voice Announce Press Transfer to store your selection N...

Страница 33: ... can be from ten to fifty calls in a first in first out basis The list includes calls that you answered and calls that rang your station but that you did not answer When reviewing this list you can press one button to dial the person back The system must be using LCR to dial the stored number With you handset on hook press Transfer and then dial 110 Press 121 to turn CID Review All on or 120 to tu...

Страница 34: ...with different greetings Outside and internal calls ringing to a station group will display CALL FOR xxx where xxx is the station group number This allows you to answer calls directed to you differently than calls directed to your group DISPLAY NUMBER DIALED Display keysets begin showing digits as they are dialed They will stay in the dis play until the call duration timer comes on automatically o...

Страница 35: ...s to increment the speed dial bins See Programming Personal Speed Dial Numbers Section STATION NAMES With the handset on hook press Transfer and then dial 104 Enter the Station Name Use the Volume Up or Volume Down buttons to move the cursor Press Transfer to store the name MANAGING PROGRAMMABLE KEY ASSIGNMENTS You can manage your key assignments for easy one touch operation of frequent ly used fe...

Страница 36: ...ne information when the above is set to show C O line information dial 3 To show the C O line number and the dialed or Caller ID Number dial 0 To show only the dialed or Caller ID Number dial 1 Press Transfer to exit and store your selection 65 VIEWING THE NEXT CALLER ID CALL In the event that you have a call waiting or a camped on call at your keyset you can press the Next button to display the C...

Страница 37: ...a Held Call 13 Door Lock Release 16 xxx Speed Dialing 17 Save And Redial Number 18 New Call Recall 19 Last Number Redial 400 Cancel Do Not Disturb 401 Do Not Disturb 42 xxx Cancel Sent Message 43 Return Message 44 Callback 45 Busy Station Camp On 46 Conference 47 Account Code 48 xx Cancel Programmed MSG 49 Send Flash to C O or PBX 53 xxx 1 In Group 53 xxx 0 Out of Group 56 Meet Me Answer 600 Cance...

Страница 38: ...en prompted the default password is 0000 Outside Callers Subscribers calling from Cell Phones or outside of the office environment Dial the phone number that will be answered by the voicemail The main greeting will answer At the main greeting dial plus your Subscriber or mailbox number Subscriber and Mailbox numbers will usually match your extension number Enter your personal password when prompte...

Страница 39: ...s Cancel Return to Subscriber Services Cancel Return to Subscriber Services Cancel Return to Subscriber Services to Subscriber Services Cancel Retur to Subscriber Subscriber Services Menu NOTE All options shown MAY NOT be authorized If an option is not available please speak to your system administrator Change Playback Speed and Volume not available on the OfficeServ 7030 OfficeServ 7100 OfficeSer...

Страница 40: ...ERSONAL SERVICES 73 1 or 3 LISTENING TO OLD OR NEW MESSAGES 1 Play replay the message you just heard 11 Play the previous message 2 Save the message you just heard and listen to the next message 3 Delete the message you just heard and listen to the next message 4 Reply to the message This will allow you to leave a message in the mailbox of the sender if the sender has a mailbox on this system 5 Re...

Страница 41: ...END A MESSAGE This option is used to send a message to another subscriber The steps are simple a Enter the recipient s mailbox number or if this is not known enter to use the system directory b Record your message at the tone After recording the message you will hear the Send Menu with the following functions 1 Review 2 Continue Recording 75 3 Discard and Re Record 4 Set Message Attributes Deliver...

Страница 42: ...s name to you before the transfer giving you an option to accept or reject the call 77 6 Find Me Find Me when enabled will attempt to locate the subscriber by calling a list of preprogrammed phone numbers The stored phone numbers are entered in Personal Services 2 if allowed by the Administrator The stored tele phone number list can contain up to 9 preprogrammed telephone numbers The Find Me featu...

Страница 43: ...try someone else please enter the extension number now Or to leave me a message press 1 79 5 Call Screening Greeting Used while Call Screening is enabled and you REJECT a caller after listening to the caller s record name This option is available only if the Administrator has assigned you the Call Screening feature Example Hi this is John Smith I m sorry but I am not available to speak with you at...

Страница 44: ... number 81 3 Undelete When this function is activated the Samsung Voicemail will allow you to undelete any messages that you have recently deleted up to the pro grammed Daily Maintenance Time which is set to 3 a m by Default the follow ing morning n From the Subscriber Services Menu press 6 for Mailbox Administration n Press 3 for Deleted Messages Deleted voice mail messages are temporarily stored...

Страница 45: ... generally available to talk to your callers All other times you will be considered unavailable 5 Place a Direct Call Allows you to place a direct call out of the Samsung Voicemail from anywhere You may either dial the number or dial a single digit 1 5 that corresponds to a stored number See Personal Services 2 Stored Numbers This feature must be authorized by the System Administrator and can be l...

Страница 46: ...r voice mail and optionally answer them The operation of this feature is similar to screening a call on a home answering machine Your keyset must be set to forward on no answer to voice mail After ringing your station the caller will be connected to your voice mail and hear your personal greeting before leaving a message During this time you will be monitoring the connection between the caller and...

Страница 47: ...chments notifying you that you have a voice and or fax mail message in your Voice Mail Box As a subscriber you can use either E Message Delivery and or E Message Notification As a subscriber you can have multiple e mail addresses a maximum of 5 valid email addresses E Message Notification can be set to one e mail address while E Message Delivery is set to different e mail address Functionality Wit...

Страница 48: ...ops PDA and or Smartphones 88 NOTE If you are not sure you have this functionality on your system and you would like to use it please contact your on Site system administrator to see if it is available 89 PERSONAL SPEED DIAL NUMBERS CODE NAME TELEPHONE NUMBER 00 _________________________ _________________________ 01 _________________________ _________________________ 02 _________________________ _...

Страница 49: ..._____________________ _________________________ 36 _________________________ _________________________ 37 _________________________ _________________________ 38 _________________________ _________________________ 39 _________________________ _________________________ 40 _________________________ _________________________ 41 _________________________ _________________________ 42 ___________________...

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