SMT-i3100 User Guide _
63
TROUBLESHOOTING
The following are examples of frequently occurring problems and solutions.
Please check the list of solutions before requesting repair services from the service
center.
Please call the service center if the problem is not resolved using the following
solutions.
Installation/Connection
Trouble
Solution
The phone is not powered up
after it is connected to the
power supply.
- Check if all of the cables are connected to the phone
correctly.
- Check if the power adapter (included in the
package) used is the correct one.
- Disconnect the power adapter from the phone for
about 10 seconds, then reconnect.
The phone's functions do not
work after the phone has been
reset.
If an ‘IP address conflict’ message is displayed,
it means the same IP
addressed is used by other
phone or PC.
For more information, consult your system
administrator.
Sound
Trouble
Solution
The phone does not ring or the
sound is too quiet.
Press the
[Volume]
button to increase the sound.
(See the ‘Volume Control’ under ‘What The User
Needs to Know in Advance’ section in this user
manual.)
The sound is not clear due to
interference or crossed lines
If you were using the speaker, try using the handset.
There are a lot of echoes
coming from the speaker
If phones are used too close to each other, speaking
via a speaker may cause echoes. So, maintain a
distance of at least 1 m between phones.