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SMT-i3100 User Guide _

45

SERVICE MENUS

The service menus are available during standby, call origination and busy state.
The service menus differ depending on the current functions of the phone.

Service menus are displayed if you select the service from the soft menu of each
screen. Using the

[Direction]

button, move to a desired function and press the

[OK]

button to execute the function.

Service Menu Screen

Example of the service menu

screen displayed during standby

Example of the service men

screen displayed when bus

u

y

- Service menus may differ depending on call types (extension/station line),

system version and settings as defined by a system administrator.

- For more information on service menu settings and how to use them, consult

your system administrator.

- The function codes of the service menus mentioned in the manual are those

defined for the system.
For more information on the function codes, consult your system administrator.

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Содержание SMT-i3100

Страница 1: ...n order to avoid personal injury or fatality Caution Provides information or instructions that you should follow in order to avoid a service failure or damage to your phone Note Indicates additional information for reference Checks Provides the operator with checkpoints for stable system operation Symbols Caution Indication of a general caution Restriction Indication for prohibiting an action for ...

Страница 2: ...face of a power plug pull out the plug and wipe it away with a cloth If dirt or moisture remains on the product even after wiping contact the service center When the phone is out of use for a long time leave the plug pulled out of the outlet If an abnormal sound smell or smoke is emitted from the phone pull out the power plug immediately and then contact the service center Installation Maintenance...

Страница 3: ...l reboot starts automatically General The LAN cable to the network should be connected to the LAN port of a phone NOT to the PC connection port Use a soft and dry cloth when cleaning the phone Do not spray water directly onto the product and do not use chemicals such as wax benzene alcohol thinner mosquito killer perfume spray lubricant detergent etc Do not place a heavy object on top of the phone...

Страница 4: ...8 Parts Names and Functions 9 Front of the Phone 9 Names and Functions 10 Phone Installation 11 Connecting the Phone Body 11 BEFORE USE 13 Key Functions 13 Phone Status Indicator 15 Screen Structure 15 Description of Icons 16 Volume Control 17 Volume Control of a Handset 17 Volume Control of a Speaker 18 Volume Control of Ringing Sound 18 Text Input Method 19 ...

Страница 5: ...23 Dialing a Speed Dialing Number 23 Receiving a Call 24 Receiving a Call via a Handset 24 Receiving a Call via a Speaker Phone 24 Functions Available When Busy 25 Call Hold 25 Call Transfer 26 BASIC MENUS 27 Menu Structure 27 PhoneBook 29 All list 29 Search Number 29 Add to PB PhoneBook 30 Delete All 31 Call Log 32 Recent 32 Outgoing 32 Incoming 33 Missed 33 Delete All 34 ...

Страница 6: ...8 Key tone 38 Volume 39 Forward 40 Setting 41 Dial Mode 41 Language 41 Privacy 42 Password 42 Network Information 43 Version 43 Del P data 44 SERVICE MENUS 45 Service Menu Screen 45 Service Menus 46 LAST REDIAL 46 SAVE REPEAT 46 SPEED DIAL 47 DIRECTORY 48 VOICE MAIL MESSAGE 49 MESSAGE 49 STATION MESSAGE 50 ...

Страница 7: ... DND 54 IN OUT GROUP 54 STATUS MSG 55 HOLD PICKUP 56 MEET ME PAGE 56 OHVA BLOCK 57 GROUP PICKUP 57 MY GROUP PICKUP 58 CALLBACK 58 CAMP ON 59 GROUP LISTEN 60 MUTE 60 CONFERENCE 61 AOM MENU 62 AOM Screen 62 TROUBLESHOOTING 63 APPENDIX 65 Product Specifications 65 ...

Страница 8: ...ts of the Package Check if the product package box includes all the components as follows If they are abnormal please contact your dealer Phone body including a cradle Handset Quick Reference Guide If any of them is missing or damaged please contact your dealer ...

Страница 9: ...ts Names and Functions Front of the Phone DSS Button Speaker Button LCD Screen LED OK Button CallLog Button Conference Button Hold Button Handset Volume Button Soft Button Dial Button Phone Book Button Transfer Button Mute Button ...

Страница 10: ...one Book Button Down direction button Used to search for a phone number saved in the phone or to register a new number Pressing this button shows the main screen of the phone book Used to move downward on various list screens Transfer Button Used to enable the call transfer function when busy DSS Button Used to set up function keys through interworking with a system Conference Button Used for conf...

Страница 11: ...ct the cable through the middle hole of the cradle to the PC as shown in the figure Connect one end of the LAN cable for PC connection to the PC port of the phone and the other end to the network port of the PC Connect the LAN cable connected through the middle hole of the cradle to a network to the LAN port of the phone as shown in the figure When power is supplied from the LAN port PoE the phone...

Страница 12: ...If the connected power adapter is plugged into an outlet the phone is booted The power adapter is supplied separately 4 Fix the cradle to the phone body by fitting the bottom groove and then securing the top side 5 Secure the cable along the cable guideline as shown in the figure For the cable of power adaptor give some slack before securing the cable to the guideline to prevent easy pull off ...

Страница 13: ...s and people that use international phone calls frequently LCD screen Various functions are displayed on the LCD screen so you can use them conveniently by using the Scroll button SMS Message You can exchange text messages using this function This function is available only when a system supports it Pick Up If a call is placed to another phone within a pick up group you can answer the call using y...

Страница 14: ...he phone among several people at different locations Call Forwarding When you cannot receive a call you can transfer it to another extension phone DND Do Not Disturb When you do not want to answer the phone this function can prevent the phone ringing even when a call is placed to it Paging Using this paging function you can make an urgent announcement via other users phone speakers without calling...

Страница 15: ...trunk call incomes Green colored indicator flashes Screen Structure The screen consists of three areas Text area Soft menu area Icon area Area Description Icon area Displays various icons Text area Displays date time etc other than the information e g message phone number entered by a user Soft menu area Displays the functions allocated to the 3 soft buttons Service menus are provided depending on...

Страница 16: ...by status or this function is disabled this icon disappears Shows that the call is hold state When call is reconnect or disconnected this icon disappears Appears when there are unread messages in the message inbox Once they are read it disappears Shows that a LAN cable is connected to the PC port Shows that a LAN cable is to the LAN port but that the system is not connected Shows that a LAN cable ...

Страница 17: ...peaker and ringing sound Volume Control of a Handset You can adjust the volume of a handset 1 Adjusts the volume while busy through the handset 2 To increase the volume of a handset press the top side of the Vol button 3 To decrease the volume of a handset press the bottom side of the Vol button ...

Страница 18: ... volume of a speaker press the bottom side of the Vol button Volume Control of Ringing Sound You can adjust the volume of the bell sound 1 To increase the volume of the bell sound while the phone is ringing press the top side of the Vol button 2 To decrease the volume of the bell sound while the phone is ringing press the bottom side of the Vol button By pressing the Vol button in standby mode the...

Страница 19: ...buttons to type Korean English text and numbers and use the Direction and OK buttons to type special characters When modifying the typed characters select the Clear soft button Korean input This Korean input mode is the default setting and you can type text by pressing the dial buttons English input Select this mode uppercase lowercase by pressing the button and type text by pressing the dial butt...

Страница 20: ...tting Æ 1 Dial Mode in the basic menus A soft menu can be selected by pressing the SVC button at the bottom of a screen Dialing via a Handset This is the function used to dial a phone number using a handset 1 Pick up the handset check if the dial tone is audible Press the phone number and select Call from the soft menu to place a call In an Overlap dial mode as soon as the phone number is entered ...

Страница 21: ...er and select the Call soft button to place the call In an Overlap dial mode as soon as the phone number is entered the call is placed 3 After a ring back tone is heard and the other party answers the phone start the conversation If the handset is picked up during a call the speaker is turned off and the conversation can be continued via the handset 4 When the call ends press the Speaker button ag...

Страница 22: ...umbers called recently are displayed on the screen 2 Using the Up Down button select a phone number and select Call to place a call A ring back tone is heard from the speaker phone 3 If the other party receives the call begin the conversation through a speaker phone If you pick up a handset while a ring back tone is heard the speaker is turned off and the conversation can be continued through the ...

Страница 23: ...elect CALL from the soft menu to place a call A ring back tone is heard from the speaker phone 3 If the other party receives the call begin the conversation through a speaker phone If you pick up a handset while a ring back tone is heard the speaker is turned off and the conversation can be continued through the handset Dialing a Speed Dialing Number This is the function used to make a call by usi...

Страница 24: ...e with the party 3 Hang up the handset when the call ends Receiving a Call via a Speaker Phone Function used to receive a call via a speaker phone instead of a handset 1 When the phone rings press the Speaker button 2 Converse with the party If the handset is picked up during a call the speaker is turned off and the conversation can be continued via the handset 3 When the call ends press the Speak...

Страница 25: ... hold is displayed In speaker mode the phone returns to the idle state and the hold icon is displayed 3 In handset mode to resume the held call press the Hold button again However if you hung up the handset after call holding or the phone is in the idle state or another call has been set up move to the AOM screen by selecting the AOM from the soft menu and select CALL which is blinking By default ...

Страница 26: ... is heard from the target person put down the handset Alternately wait until the target person receives the call and then hang up the phone after telling him her about it The following events may occur when a call is transferred to a target person When the target person does not receive the call Press the Transfer button again to resume the previous call When the target person is busy Press the Tr...

Страница 27: ...r by name number 3 Add to PB Saves a phone number and allows a user to specify a speed dialing number and bell sound 4 Delete All Allows a user to delete all the phone numbers saved in the phone 2 Call Log 1 Recent Lists the recent numbers for outgoing incoming and missed calls 2 Outgoing Lists the phone numbers for recent outgoing calls 3 Incoming Lists the phone numbers for recent incoming calls...

Страница 28: ...cation or during a long absence 6 Setting 1 Dial Mode Allows a user to set the dial mode of the phone The default setting is a mobile phone mode 2 Language Sets the language of the phone 3 Privacy Prevents another person using the menus of the phone 4 Password Allows a user to specify or change the password of the phone 5 N W Info Shows the network setting information of the phone 6 Version Shows ...

Страница 29: ...ire list of phone numbers saved in the phone book is shown on the screen Using the direction button move to a desired number and select the Call soft button to place a call Search Number Allows a user to search by name number for a phone number saved in the phone book 1 Select the Menu soft button Æ 1 PhoneBook Æ 2 Search Num 2 Select one option from 1 By Name 2 By Number ...

Страница 30: ...Move to a desired name number using the Direction button and select the Call soft button to place a call Add to PB PhoneBook This is the function used to register a phone number 1 Select the Menu soft button Æ 1 PhoneBook Æ 3 Add to PB 2 Enter a speed dialing number name and phone number and select a bell sound 3 Select the Save soft button to save the phone number ...

Страница 31: ...saved in the phone book 1 Select the Menu soft button Æ 1 PhoneBook Æ 4 Delete All A message then appears asking the user to input the password of the phone 2 When a password is inputted a delete call confirmation screen is displayed Press the OK button or select the OK soft button to delete all ...

Страница 32: ...nt incoming outgoing calls are displayed Using the Direction button move to a desired number and select the Call soft button to place a call Outgoing This is the function used to show the phone numbers of the recent outgoing calls 1 Select the Menu soft button Æ 2 Call Log Æ 2 Outgoing 2 A list of the phone numbers of the recent outgoing calls is displayed on the screen Using the Direction button ...

Страница 33: ...s is displayed on the screen Using the Direction button move to a desired number and select the Call soft button to place a call Missed This is the function used to show the phone numbers of missed calls 1 Select the Menu soft button Æ 2 Call Log Æ 4 Missed 2 A list of the phone numbers of missed calls is displayed on the screen Using the Direction button move to a desired number and select the Ca...

Страница 34: ...l log 1 Select the Menu soft button Æ 2 Call Log Æ 5 Delete All A message then appears asking the user to input the password of the phone 2 When a password is inputted a delete call confirmation screen is displayed Press the OK button or select the OK soft button to delete the entire call log ...

Страница 35: ...lect the Menu soft button Æ 3 Message Æ 1 InBox to display a list of received messages 2 Using the Direction button move to a desired message and press the OK button to view the entire message text You can reply by selecting the Reply soft button or delete the message by selecting the Del soft button ...

Страница 36: ...the Next soft button 3 Enter the phone number of the recipient and press the OK button or select the Next soft button 4 Specify whether or not to save the created message and press the OK button or select the OK soft button to send the message When sent successfully the message Send Success is displayed When the message failed to send a message send fail window is displayed and you can then specif...

Страница 37: ...he OK button to view the entire message text If you select the Resend soft button the message is sent again Delete All This is the function used to delete the messages saved in both the InBox and the OutBox 1 Select the Menu soft button Æ 3 Message Æ 4 Delete All 2 Select one option from 1 Del Inbox 2 Del Outbox 3 Del All then a delete conformation window is displayed Select Yes and press OK to de...

Страница 38: ...u soft button Æ 4 Sound Æ 1 Bell 2 Select a desired bell sound and press the OK button or select the OK soft button Key tone This is the function used to select the key tone 1 Select the Menu soft button Æ 4 Sound Æ 2 Key tone 2 Select a desired bell sound and press the OK button or select the OK soft button ...

Страница 39: ...ction used to control the volume 1 Select the Menu soft button Æ 4 Sound Æ 3 Volume 2 Select 1 Bell 2 Handset 3 Speaker 4 Key tone 5 Offring 6 BGM 7 Paging and adjust their respective volumes and then press the OK button or select the OK soft button ...

Страница 40: ...nswer A no answer call is connected to another phone The default no answer time is 15 seconds but this differs per system settings Busy NoAns The incoming call is connected to another phone when busy or if it is a no answer call DND When Do Not Disturb is enabled an incoming call is connected to another phone Disable Releases the call forward 3 Enter a target phone number and press the OK button o...

Страница 41: ... Dial Mode 2 Select one option from Overlap Enbloc and select the OK button or the Save soft button The default setting is in Enbloc mode Language This is the function used to set the dialing mode of the phone 1 Select the Menu soft button Æ 5 Setting Æ 2 Language 2 Select one option from English Korean and select the OK button or the Save soft button ...

Страница 42: ...a password when selecting the Menu from the soft menu of a standby screen Password This is the function used to change a password 1 Select the Menu soft button Æ 5 Setting Æ 4 Password then a screen appears where you can enter the existing password The initial password is 1234 2 Enter the existing password and press the OK button or select the OK soft button Then an input screen appears where you ...

Страница 43: ...d input screen 2 After entering a password press the OK button or select the OK soft button to view the current network settings information Pressing the Next soft button displays the network information of the phone in sequence Version This is the function used to display the software version of a phone 1 Select the Menu soft button Æ 5 Setting Æ 6 Version 2 The software version of a phone is dis...

Страница 44: ...sed to initialize the phone The PhoneBook call log etc are initialized 1 Select the Menu soft button Æ 5 Setting Æ 7 Del P data 2 A password input screen is displayed After entering a password press the OK button or select the OK soft button to initialize the phone ...

Страница 45: ...cute the function Service Menu Screen Example of the service menu screen displayed during standby Example of the service men screen displayed when bus u y Service menus may differ depending on call types extension station line system version and settings as defined by a system administrator For more information on service menu settings and how to use them consult your system administrator The func...

Страница 46: ...e station line which was called last Or in the standby mode press the redial function code 1 9 button and select the Call soft button In an Overlap mode just pressing a function code places a call immediately SAVE REPEAT You can save the phone number of a station line while making a call and place a call to the saved number later without dialing 1 While making a call via a station line select SAVE...

Страница 47: ...ne mode just pressing a function code makes a call immediately SPEED DIAL Frequently used phone numbers are saved as speed dial numbers to make a call by pressing just the speed dial without dialing the full number 1 In the standby mode select the SVC soft button Æ SPEED DIAL and press the OK button 2 If you press a desired speed dialing number a call is placed directly The speed dialing numbers a...

Страница 48: ...ONAL DIR SYSTEM DIR and enter the first letter of the name to search 3 When corresponding names are listed search for the desired name using the Vol button When you find the name select the Call soft button to place a call to the relevant phone number The names of extension lines or the abbreviated individual common names should be saved in the system in advance For more information on the saved d...

Страница 49: ... an additional system setting is required For more information on the use of voice mail consult your system administrator MESSAGE This is the function used to leave my phone number when in case of a call to an extension line the called party is busy or does not answer 1 In case of a call to an extension line when the called party is busy or does not answer select the SVC soft button Æ MESSAGE and ...

Страница 50: ...OK button 2 message frm 000 is displayed and then a screen is displayed where you can select from REPLY CLEAR NEXT REPLY A call is placed to replay the phone number left CLEAR Deletes the message NEXT Checks the next message When a message from an extension line is left the LED on the top of a screen blinks in the standby mode For information on how to leave a message from an extension line see th...

Страница 51: ... from the station line is held automatically If you hang up after paging the target party can resume the held call by answering the Meet Me Page function For more information see the PAGE PICKUP section in the service menus This paging function is available only for the general phone mode 2 Select a desired zone from the paging zone 0 9 To use this paging function the paging zones must be defined ...

Страница 52: ...son can resume the call by answering the Meet Me Page function 1 The person who is paged selects the SVC soft button Æ PAGE PICKUP and presses the OK button 2 The call held from a station line is connected immediately For information on how to search a person via paging see the PAGE section in the service menus ...

Страница 53: ...ess the OK button Or in the standby mode press the pickup function code 6 5 button and select Call soft button In a general phone mode just press the function code 3 A message saying dial ringing extension is displayed 4 Press the extension line number that is ringing then the call is connected The user who picks up the call should be the one allocated to the same group To allocate groups contact ...

Страница 54: ... GROUP This is the function used to add or remove your phone number to from the system group where you are registered 1 In the standby mode select the SVC soft button Æ IN OUT GROUP and press the OK button 2 Enter your group number Select the SVC soft button Æ IN TO GROUP OUT TO GROUP If you select to add yourself to a group you can receive the call connected to the same group To use this function...

Страница 55: ...and press the OK button 2 When a message saying enter PMSS or 00 to cancel is displayed enter a number between 00 10 then a confirmation message is displayed To cancel the absence message enter 00 The messages 01 10 are as follows 01 IN A MEETING 02 OUT ON A CALL 03 OUT TO LUNCH 04 LEAVE A MESSAGE 05 PAGE ME 06 OUT OF TOWN 07 IN TOMORROW 08 RETURN AFTERNOON 09 ON VACATION 10 GONE HOME ...

Страница 56: ...tton Æ MEET ME PAGE and press the PAGE button Or in the standby mode press the 5 4 button a Meet Me Page function code This Meet Me Page function is available only for the general phone mode 2 Select a desired zone from the paging zone 0 9 When a confirmation signal tone is heard speak to the handset and ask the target person to press the 5 6 button Then press the OK button To use this paging func...

Страница 57: ...s function For more information on OHVA consult your system administrator GROUP PICKUP This is the function used to pick up a call by specifying a group number when a call is placed to a phone in the same or different group 1 When a call is placed to a phone in the same or different group in the standby mode select the SVC soft button Æ GROUP PICKUP and press the OK button 2 If you enter the group...

Страница 58: ...or does not answer 1 When the called party is busy or does not answer select the SVC soft button Æ CALLBACK and press the OK button 2 A message saying a callback is set to 0000 is displayed on the screen When this message is displayed hang up the handset 3 When the called party terminates the call your phone rings and when you pick up the handset a call is made to the called party again If the cal...

Страница 59: ...1 When the called party is busy select the SVC soft button Æ CAMP ON and press the OK button 2 A message saying camp on to 000 is displayed on your phone Do not hang up the handset until the called party answers 3 When the called party terminates his her call his her phone rings immediately and when he she picks up the handset you can start the conversation ...

Страница 60: ...ten function select the SVC soft button Æ listen Off and press the OK button Then this function is released MUTE This function is used to silence the user s voice when busy but you can still hear the voice of the other party 1 When busy select the SVC soft button Æ MUTE and press the OK button Then the other party cannot hear your voice If the MUTE function is selected the icon is displayed on the...

Страница 61: ...all to the invited person is connected normally the call enters a hold state The call enters a hold state only if the number of the existing participants connected to the call is 1 If the number exceeds 2 the conversation between the existing participants is still allowed 3 If you select the conference from the service menus again after another person is successfully invited a conference call is c...

Страница 62: ...ctions defined in the system are displayed Using the Direction button move to a desired function and press OK to execute it AOM menus and functions may differ depending on the system version and settings by an administrator For more information consult your system administrator The basic function of the multi purpose button in the AOM menus is Call Hold but it can be changed by a system administra...

Страница 63: ...the phone for about 10 seconds then reconnect The phone s functions do not work after the phone has been reset If an IP address conflict message is displayed it means the same IP addressed is used by other phone or PC For more information consult your system administrator Sound Trouble Solution The phone does not ring or the sound is too quiet Press the Volume button to increase the sound See the ...

Страница 64: ... power adapter and all of the cables are connected to the phone correctly Check if all of the network environments such as the phone s IP address are set up correctly General Trouble Solution Nothing is displayed on the LCD screen during the call Check if the power cable is properly connected to its port See the Phone Installation section of this user manual ...

Страница 65: ...V 1 A Max Network Interface Ethernet 10 100BASE T PoE Interface Supports 802 3 a f standard LCD Black white graphic LCD 128 64 pixels Operation Conditions Temperature 0 45 C Humidity 10 90 Class A device Business ITE product A dealer or user should note that this product ensures EMI EMS compliance as a device for business purposes Therefore if this product is sold or purchased in error please repl...

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