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Data Service
The Problem
Try this!
Why am I getting on-
screen messages when
I haven't selected the
Data Service option?
If
Auto Run Data Service
is set to
On
, messages will automatically appear on
the screen when you watch a broadcast that supports the Data Service. If the
broadcast doesn't support the Data Service, no messages will appear on the
screen.
If you do not wish to receive Data Service messages, disable
Auto Run Data
Service
.
How do I hide Data
Service messages?
Press
EXIT
button to hide the messages. If you do not wish to receive Data Service
messages, disable
Auto Run Data Service
.
How do I use the Data
Service?
Enabling the Auto Run Data Service option automatically displays messages on the
screen whenever you watch a broadcast that supports the Data Service. You can
press the corresponding buttons shown on the screen to access additional features
and functions offered by that broadcast.
What is an interactive
service and how does
it work?
Interactive services include viewer surveys, quizzes, ticket requests, product
purchases, and other interactions between the viewer and the TV station. Generally,
you will need to set up an account with the broadcaster and log in to the account
in order to enjoy the interactive services they offer. Note that interactive services are
only available when your TV is connected to the Internet. In addition, T-Commerce
requires that you have a certificate.
Copy your certificate from the computer to a USB device and connect that device
to the TV. (Interactive services are not being offered yet. The actual service launch
date varies depending on the broadcaster.)
A message displays
"Receiving" but no
change happens.
This indicates an error has occurred while receiving data. An execution error
message will also appear on the screen. If this happens, try again.
Nothing appears
on the screen after
the Data Service is
launched.
The Data Service may be initialising or the signal may have been severed by the
broadcaster.
